Jacky Jones Chrysler Dodge Jeep Ram of Cleveland

Great people and personal friends for years. Would refer anyone to them. Probably bought 20 cars there in past years Would refer anyone to them. Probably bought 20 cars there in past years More

Great people, great place to buy a vehicle. Good customer service in the service department. Good customer service in the service department. More

Service department as well as the collision center I would highly recommend to friends or family or both. The staff is very professional and excellent with communication. My vehicle came in on July 25th would highly recommend to friends or family or both. The staff is very professional and excellent with communication. My vehicle came in on July 25th from an auto accident in Gainesville, Georgia. My vehicle was t-boned and had to be towed to the collision Center. I dealt with Vito and Chad and both were very professional, courteous and excellent with communication regarding any updates on the vehicle while it was in their possession. Everything from when the insurance adjuster came out the claim being approved to the parts being ordered to the vehicle being assembled once the parts were received and then sent to the paint booth and then the call when it was prepped washed and ready to return to me. During this time frame I dealt with a sales associate, Braxton Barrett, who put me in a service loaner when the rental coverage on my policy maxed out. My vehicle was there for over a month and my rental car coverage on my policy had maxed out so I needed a vehicle for a few more days towards the end of the repair process and hand back time frame. They were able to put me in a service loaner so I didn't incur any extra charges on my insurance. I truly appreciate the staff here going above and beyond to take care of a customer who has purchased three vehicles in the last year and a half. The service department is also stellar. My vehicle comes out just as clean as it went in. The service department is very thorough and inspecting my vehicle and performing any maintenance whether it's routine or warranty. I've had two warranty issues that I had to take care of and they took care of it promptly and my vehicles have been wonderful. More

Very good communication vehicle was returned at the time i was told and looked good i was told and looked good More

Got the job done. Had code/check engine light come on. The diagnosed it and ordered part and fixed it. Arrange to have picked up over the weekend since service departm Had code/check engine light come on. The diagnosed it and ordered part and fixed it. Arrange to have picked up over the weekend since service department in not open. That help out a lot when your two hours away. More

Jacky Jones CDJR is my preferred dealership. The staff are all knowledgeable, friendly and are always attentive to their customers. I wouldn’t buy anywhere else.. The staff are all knowledgeable, friendly and are always attentive to their customers. I wouldn’t buy anywhere else.. More

Very with my first visit to the Jacky Jones dealership for service. The staff was very pleasant and attentive. The service was on time and very timely with the service. Thank you. for service. The staff was very pleasant and attentive. The service was on time and very timely with the service. Thank you. More

They got me in quickly, diagnosed the problem and got me out of there before lunch all for less than a hundred dollars. out of there before lunch all for less than a hundred dollars. More

They resolved the issue with my ignition very quickly. They kept me informed and up to date on the progress and when an issue occurred I had plenty of time to react. They kept me informed and up to date on the progress and when an issue occurred I had plenty of time to react. More

The service department at Jackie Jones Ram is always cordial and on time. I used a coupon for a cordial and on time. I used a coupon for a More