Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Jacky Jones Ford of Sweetwater - Service Center
Sweetwater, TN
109 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
109 Reviews of Jacky Jones Ford of Sweetwater - Service Center
Sort by
August 04, 2025
I would highly recommend this dealership for sales and service. They work with you to give you the best deal and their service department staff is excellent, Brittany is great. I do not take my vehicles a service. They work with you to give you the best deal and their service department staff is excellent, Brittany is great. I do not take my vehicles anywhere else for service. I like having all of my services on file for easy reference and I earn points which come in handy. I love it when I take my car in and Nick says “no charge, you have earned enough points to take care of that today”. Thanks! More
by elizap_tn
July 16, 2025
Good communication, professional personnel, thorough service. Left vehicle at drop box before they opened, received text message updates and suggested service, responded via text, picked up vehicle afte service. Left vehicle at drop box before they opened, received text message updates and suggested service, responded via text, picked up vehicle after receiving communication that it was ready. More
by Rsssshunt
June 18, 2025
Done exactly what needed to be done at a fair price. Completed in a reasonable time. Completed in a reasonable time. More
by Jeff
June 13, 2025
The service department has always accommodated my schedule, explained everything up front, and got me finished on time. schedule, explained everything up front, and got me finished on time. More
by Xaltm
May 30, 2025
Hayden came to our house in the mobile service and replaced the battery on our 2022 Bronco Sport and did a great job job. I will not buy a car anywhere else but Jackie Jones Sweetwater. replaced the battery on our 2022 Bronco Sport and did a great job job. I will not buy a car anywhere else but Jackie Jones Sweetwater. More
by Ramsrtn
May 19, 2025
Made three trips to pick up truck that was left for service but did fix service but did fix More
by gogreenconstruction14
May 18, 2025
The crew in the Quick Service Dept are always terrific. Lori Boles represents what every sales person should aspire to be. Truly appreciated the mobile service to update onboard SW in my driveway. Kudos ac Lori Boles represents what every sales person should aspire to be. Truly appreciated the mobile service to update onboard SW in my driveway. Kudos across the board. More
by Rdwalker
May 16, 2025
Had an appointment and didn’t have to wait very long. Bart was great in the service department. Bart was great in the service department. More
by patgentry-1953
May 14, 2025
I recently had recall work done. Mr. Littleton in the service department was fantastic to deal with. I take both my Ford vehicles here, and always receive great service, great commun Mr. Littleton in the service department was fantastic to deal with. I take both my Ford vehicles here, and always receive great service, great communication, and things are done right the first time. More
by rflorom862
May 14, 2025
Thank you for working me in. Still a hesitation between 30 and 45. , but I really appreciate your help. Still a hesitation between 30 and 45. , but I really appreciate your help. More
by Out of towner
Employees Worked With
