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Jaffarian Volvo - Service Center

Haverhill, MA

4.6
262 Reviews

262 Reviews of Jaffarian Volvo - Service Center

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August 06, 2025

Jaffarian Volvo is always the best. They are attentive to my car service and always on time. More

by WESTERMANDAVIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gavin Jaffarian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hysen Mehmeti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Infante
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alfonso Romano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Hannahin
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 04, 2025

Giving Jaffarian a 2 because they did a great job doing a 4 wheel alignment on my 2021 V90, well done! I am also giving Jaffarian a 2 because I also had to have an additional remote key programmed. I purchas More

by JESANES41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Infante
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Hannahin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2025 -

Jaffarian Volvo responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Jonathan Infante Volvo Service Manager/ jinfante@jaffarian.com

August 04, 2025

Friendly and efficient staff . Knowledgeable service personnel. Never been disappointed with their superior service so far . More

by snorrianfar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
People on front desk are the ones who make my appointments and they are all great .
Aug 04, 2025 -

Jaffarian Volvo responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Jonathan Infante Volvo Service Manager/ jinfante@jaffarian.com

August 03, 2025

Smooth service: setting appointment to timely completion …staff are friendly and efficient… additional requests accommodated easily More

by LVMTARVERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sara
Aug 04, 2025 -

Jaffarian Volvo responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Jonathan Infante Volvo Service Manager/ jinfante@jaffarian.com

August 03, 2025

exceeded expectations for servicing my Toyota Rav 4 hybrid. The waiting area was clean and quiet allowing me to work. More

by jshirley51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Fonseca
Aug 03, 2025 -

Jaffarian Volvo responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Jonathan Infante Volvo Service Manager/ jinfante@jaffarian.com

August 03, 2025

Mike (sales), Amy (finance), Ben (tech) all top-notch. Excellent experience purchasing my new Volvo. Ben, in particular, is a great teacher with immense knowledge and patience! I live west of the city and More

by adoyle4
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Ong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Mancini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amy - Finance
Aug 03, 2025 -

Jaffarian Volvo responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Jonathan Infante Volvo Service Manager/ jinfante@jaffarian.com

August 02, 2025

Best auto experience I've ever had. Jaffarian automotive is my only dealership. Thank you! More

by GUSTAVO012693
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gavin Jaffarian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Ong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Narek Demirtshyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hysen Mehmeti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Infante
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alfonso Romano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Hannahin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2025 -

Jaffarian Volvo responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Jonathan Infante Volvo Service Manager/ jinfante@jaffarian.com

August 02, 2025

This service department is great . Good communication. And I so appreciate the loaner car . The only complaint was that my car was on empty when dropped off. I would have paid for you More

by mamamaluhill3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Infante
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2025 -

Jaffarian Volvo responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Jonathan Infante Volvo Service Manager/ jinfante@jaffarian.com

August 01, 2025

I love that I can book a service appointment around my schedule. They always have a loaner available even on short notice. If I have to wait for my car the service is done quickly and I don’t have to wait More

by MICHELLEMTAGGART
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Infante
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Hannahin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Franco
Aug 01, 2025 -

Jaffarian Volvo responded

Thank you for choosing Jaffarian Volvo. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Jonathan Infante Volvo Service Manager/ jinfante@jaffarian.com

August 01, 2025

Courteous professional knowledgeable. The staff understands the car and explain to the customer the finer points. More

by DJBAINJR
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t know these people
Aug 01, 2025 -

Jaffarian Volvo responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Jonathan Infante Volvo Service Manager/ jinfante@jaffarian.com

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