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Jaguar Akron - Service Center

Akron, OH

4.7
53 Reviews

53 Reviews of Jaguar Akron - Service Center

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August 27, 2025

This dealership always helps me out when needed. The associates are very helpful and courteous. More

by rparnell68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2025 -

Jaguar Akron responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

August 25, 2025

Efficient and professional, always reply fast, pick up my car from my home so I don’t have to drive all the way there More

by qihangisme
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Bice
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Graf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Kraus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Devin Shawnbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Slatzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Ash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Corey Hughes
Aug 26, 2025 -

Jaguar Akron responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

August 22, 2025

The absolute best service! ! They text daily updates! Prices for repair are very fair and quality of work is excellent! This will continue to be the only dealership for both More

by mmherman8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Bice
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Graf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Kraus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Devin Shawnbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Slatzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Ash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Corey Hughes
Aug 26, 2025 -

Jaguar Akron responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

August 11, 2025

Dylan and Land Rover were very helpful and efficient. I was happy with the service.. More

by CF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Schneider Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2025 -

Jaguar Akron responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

August 07, 2025

Very satisfied -on time on price . Did excellent in communication. Allowed for free rental when additional service was recommended More

by keithdeimling
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Doe who ever my service person was
Aug 12, 2025 -

Jaguar Akron responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

August 06, 2025

The service I received was excellent. Austin was prompt, friendly and thorough and explained every step of the process. I was very impressed with the level of detail in’s professionalism More

by SUSANFABEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Bice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2025 -

Jaguar Akron responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

August 06, 2025

Great people, clean waiting area. Charging 3% service charge for using a credit card is a gross money grab. Considering using another shop for service. Shame on the dealership. More

by STEPHENS1629
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Ash
Aug 06, 2025 -

Jaguar Akron responded

Thank you for taking the time to provide us with this feedback.

August 04, 2025

Great job. Only complaint is that it is difficult to get a person on the phone. All automated. More

by sihawk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2025 -

Jaguar Akron responded

We appreciate your feedback and are eager to better your return experience.

August 01, 2025

Dillan did a great job addressing my needs and offering additional items that needed fixing More

by JDCBEAGLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2025 -

Jaguar Akron responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

August 01, 2025

The front end of the service department is painful to deal with. Can’t get a human on the phone to confirm that there is an appointment with courtesy car. When you show up for your appointment, they act More

by MJM holdings
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Bice
2.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Campbell
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2025 -

Jaguar Akron responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialoaj@jaguarlandroverakron.com or respond directly to this message with the requested information. We hope to hear back from you soon.

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