
Jaguar Anaheim Hills Certified Pre-Owned & Service
Anaheim Hills, CA
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Jay,Thank you again for the great sevice you provide. It is rare in this day and age to come across someone who really cares about his customers as you do and goes out of his way to ensure things are done r is rare in this day and age to come across someone who really cares about his customers as you do and goes out of his way to ensure things are done right. Since purchasing my Landrover in 2005 and coming there for service since that time, you are the only service advisor who has taken the time to explain what and why certain repairs were needed and actually taken me to the vehicle to show me what had been replaced or repaired. You never cease to amaze me with your knowledge the vehicle and ability to explain things to me in layman's terms. I can't tell you what a great feeling it is to know you are taking care of my vehicle and that I won't be charged for unnecessary repairs and that you are there to make sure the repairs are done correctly. It gives me great peace of mind which is something you can't put a price on. Car repairs can be worrisome and nerve-wracking at times but working with someone as knowledgeable, articulate, and pleasant as you helps to alleviate those concerns. You are the consumate professional and I really appreciate your being there for me (and my Landrover!). With much appreciation and admiration, Ken More
I can easily rate the experience I had encountered at this dealership a 5 out of 5! New to the area this was my first visit. I have owned several Land Rovers in the past and had them serviced at several this dealership a 5 out of 5! New to the area this was my first visit. I have owned several Land Rovers in the past and had them serviced at several different dealerships. The service I received at this particular location has surpassed any other. From the initial phone call to checking out, I was kept in the loop about the progress of my vehicle. The line of communication from Jay was excellent. There were no surprises, just pure honesty. Jay is very personable and his knowledge about Land Rovers surpassed all others. I would highly recommend working with Jay and this dealership if your vehicle is in need of service! When we are ready to purchase another Land Rover vehicle, it will be from this dealership, solely due to Jay and the service personnel who performed the work. In sum, very professional, knowledgeable, and excellent workmanship was received. More
Took my Jaguar XKR in for service and just happened to mention that I thought the convertible top had a little more wear than it should. I was just looking for advice on how to preserve it as long as pos mention that I thought the convertible top had a little more wear than it should. I was just looking for advice on how to preserve it as long as possible. Rather than just give me advice, Jay took it upon himself to be my advocate with Jaguar who has since replaced the original top with a new one. I didn't ask for, nor expect, anything but advice. Amazing service! More
Very positive and pleasant experience purchasing my Aston Martin Vantage convertible. Excellent customer service, great car and they stand behind what they sell. I highly recommend them. I purchased the c Martin Vantage convertible. Excellent customer service, great car and they stand behind what they sell. I highly recommend them. I purchased the car from them from Phoenix. They were kind enough to pick me up from the airport and drive me to the dealership. The car was better than described and I couldn't be happier. More
I had a perfect experience with Land Rover Anaheim Hills. I was greeted by a friendly, warm and sincere sales force. Scott and Brett both worked with me making sure I found the right Range Rover. They wer I was greeted by a friendly, warm and sincere sales force. Scott and Brett both worked with me making sure I found the right Range Rover. They were dedicated to making me happy. Scott worked so hard to make the numbers work and to make sure I was comfortable and happy. They had patience and a great understanding. The General Sales Manager Khalid Omar also worked with me and he was very very committed to making it work for me. He went above and beyond what any other dealer was willing to do. I really appreciated everyones hard work and dealing with all of the changes I made. I am so thrilled with my Range Rover. I am above and beyond happy. I can't wait to get another one from them!!!! More
I've owned 3 Jaguars and have a new XF. From installing the Leaper, (which I thought Jaguar didn't do anymore), to helping me understand all the new electronics, and the servicing my car, Jay Ka installing the Leaper, (which I thought Jaguar didn't do anymore), to helping me understand all the new electronics, and the servicing my car, Jay Kaufman has taken exceptional care and consideration for all my needs...Thank you Jay More
I must begin by saying that I am from Atlanta, Georgia, and even though I have been in California since 2005, I am still very much the Southern Belle of sort who is accustomed to politeness, courteous gest and even though I have been in California since 2005, I am still very much the Southern Belle of sort who is accustomed to politeness, courteous gestures, and good ole customer service. Mr. Rivera's kindness, attentiveness, and strong desire to meet my customer service needs perpetuate all the pleasantries that I am accustomed to receiving back in Georgia. When I walk into the dealership to have my vehicle serviced, I honestly feel like I am back home receiving all the wonderful pleasantries that being connected to a family brings. Mr. Rivera, who I lovingly call "Cousin Joe" is the consummate professional and always goes above and beyond the call of duty. He truly is an amazing service representative and brings new meaning to "born to serve". I tell him all the time that I will never go anywhere else for my vehicle service needs. He has a wonderful personality and vast knowledge of my vehicle and its functionality, which provides me with the confidence and reassure that I need when having my vehicle serviced. More
Jay Kaufman is a pleasure to deal with in the service department, he offers tremendous service every time I take my vehicle in. He keeps in constant contact about and lets you know exactly what is going department, he offers tremendous service every time I take my vehicle in. He keeps in constant contact about and lets you know exactly what is going on with your vehicle. Thank you Jay More
JLRAH is a very enjoyable dealership to go to. Jay Kaufman has been like a big brother to me giving guidance on so many things. I'm thankful he is there and would sorely miss him if he wasn't. Angie Kaufman has been like a big brother to me giving guidance on so many things. I'm thankful he is there and would sorely miss him if he wasn't. Angie Lanik has been a dear and a joy to work with. I was very impressed with her honesty and straightforwardness. Certainly both Jay and Angie are a great asset to the JLRAH. More
Whole staff friendly and precise. Will definitely recommend to others. Sales staff very helped bridge the gap and met my requirements to purchase my vehicle. recommend to others. Sales staff very helped bridge the gap and met my requirements to purchase my vehicle. More