Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Land Rover Tulsa - Service Center

Tulsa, OK

4.6
494 Reviews
Call Service Center (918) 665-4294

494 Reviews of Land Rover Tulsa - Service Center

Sort by
December 16, 2023

The service staff is friendly and knowledgeable. They complete work on time and do excellent work More

by manny32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Loehr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Corey Huggan
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Arbuckle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Simon Moss, Amelia Hamm
Report | Print
Dec 21, 2023 -

Jaguar Land Rover Tulsa responded

Thank you so much, Manny! It is an absolute pleasure to serve you, thank you for taking the time to leave us this 5-star review and for sharing your experience, it sure means a whole lot to all of us. We wish you the very best and thank you again for your time and business.

December 13, 2023

The service department is great. I have always been treated with respect and John Arbuckle is amazing. More

by Jt5910
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey Huggan
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Arbuckle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Simon Moss
Report | Print
Dec 19, 2023 -

Jaguar Land Rover Tulsa responded

Jana, We're thrilled to hear that our service department has consistently provided you with great experiences. Thank you for highlighting the respect you've received, and we're pleased that John has made a positive impact. your feedback is valuable, and we're here to maintain that level of excellence. If there's anything else you need, feel free to reach out!

December 07, 2023

Nice clean dealership. Everybody was friendly and helpful. Jon greeted us and took care of everything we needed. More

by slaton13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Arbuckle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 19, 2023 -

Jaguar Land Rover Tulsa responded

Chris, Thank you for the glowing review! We're delighted to hear that you found our dealership nice and clean, and that our team, especially John, provided friendly and helpful service. We appreciate your feedback and look forward to exceeding your expectations in the future. If there's anything more we can do for you, please let us know!

Dec 31, 2023 -

Jaguar Land Rover Tulsa responded

Chris, Thank you for sharing your experience! We're pleased to hear that our dealership's cleanliness, friendly atmosphere, and John's assistance made your visit enjoyable. Your satisfaction is our priority, and we appreciate your feedback. Looking forward to welcoming you back in the future!

December 05, 2023

The whole experience was very friendly and professional I would recommend a dealership to my friends and family More

by curtissanders
Recommend Dealer
Yes
Employees Worked With
Andy
Report | Print
Dec 05, 2023 -

Jaguar Land Rover Tulsa responded

Curtis, Thank you so much for your kind words! Recommending us to family and friends is the ultimate compliment, we are honored to be your choice. If there is anything more that we can do for you or your loved ones, please don't hesitate to reach out and let us know!

December 05, 2023

Service department very helpful. Great staff Appreciate the assistance to keep my vehicle running smoothly. Also great lounge with coffee and snacks while I waited More

by lsfleck0
Recommend Dealer
Yes
Employees Worked With
John Arbuckle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Arbuckle
Report | Print
Dec 05, 2023 -

Jaguar Land Rover Tulsa responded

Thank you, Lynette, for taking the time to share your positive experience with our service department. We're delighted that our team could assist in keeping your vehicle running smoothly. It's wonderful to hear that you enjoyed the lounge with coffee and snacks during your visit. We appreciate your trust and look forward to serving you again in the future.

December 05, 2023

Always a great experience with the dealership. The cleanness of the facility, quick service once you get your vehicle in and great customer service. More

by smorman0
Recommend Dealer
Yes
Employees Worked With
John Arbuckle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Arbuckle
Report | Print
Dec 05, 2023 -

Jaguar Land Rover Tulsa responded

Scotty, Thank you for your kind words! We're thrilled to hear that you consistently have a great experience with us. Maintaining a clean facility, providing quick service, and delivering excellent customer service are top priority for us. Your feedback is truly appreciated, and we look forward to continuing to meet your expectations. If there's anything more we can do for you, please don't hesitate to let us know.

December 05, 2023

Attentive to my needs prompt service with explanations and worthy recommendations Andy is a great service rep and adviser More

by Richardnagent
Recommend Dealer
Yes
Employees Worked With
Andy
Report | Print
Dec 05, 2023 -

Jaguar Land Rover Tulsa responded

We appreciate your positive feedback! It's fantastic to hear that you found our service attentive, prompt and accompanied by clear explanations and valuable recommendations. We're especially grateful for your kind words about Andy. If there's anything more we can assist you with, please do not hesitate to let us know!

December 05, 2023

Excellent. It was a very good and easy experience. Service advisors were both professional and helpful. More

by mossherb
Recommend Dealer
Yes
Employees Worked With
John Arbuckle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Arbuckle
Report | Print
Dec 05, 2023 -

Jaguar Land Rover Tulsa responded

Leigh, Thank you so much for your kind words and 5-star review. We really appreciate your business and value your feedback. safe travels to you and yours!

December 05, 2023

Excellent service especially because of John The extremely expensive service was done at 50000 miles instead of 60000 but John said it wasn't just about miles and had some excellent points More

by cagraves2000
Recommend Dealer
Yes
Employees Worked With
John Arbuckle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Arbuckle
Report | Print
Dec 05, 2023 -

Jaguar Land Rover Tulsa responded

Cheryl, Thank you for sharing your experience with John in service! It is always a pleasure to work with you and we can't thank you enough for taking the time to leave us this 5-star rating. Safe travels to you and yours!!

December 05, 2023

All I can say it's a nice place which doesn't deliver as nice of service. I wish it did and have better professionals to diagnose the problem from the very beginning especially when Dealership kept my car o More

by albert.sandhar
Recommend Dealer
No
Employees Worked With
John Arbuckle
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Arbuckle
Report | Print
Dec 06, 2023 -

Jaguar Land Rover Tulsa responded

Hi Albert, thank you for your post. While we always appreciate feedback, we’d like to clarify and address some of the points you made. Your vehicle is a 2016 diesel that we have never seen before, was not purchased from us, was purchased by you earlier this year, and had recently been in an independent repair facility but was not running when we received the vehicle. We performed a DEF system service in which we drained and refilled/reset the system and got the vehicle running. We shared with you that we would perform test drives after DEF service and drove the vehicle 22 miles to ensure it was running properly. We also clearly informed you that this may only be the first step in a repair process that could go well beyond a DEF service and to let us know if the light came back on. A diesel Range Rover is a complex vehicle and we’re sorry you’re experiencing issues with it, but please don’t post negative comments about our factory certified technicians because you’re upset about the expense or process required to repair your vehicle. As far as loaner vehicles, they are available when booking an appointment far enough in advance, which wasn’t done in this situation.

1
...
29
30
31
...
50