Back

Land Rover Tulsa - Service Center

Tulsa, OK

4.6
493 Reviews

493 Reviews of Land Rover Tulsa - Service Center

Sort by
October 03, 2023

Prompt and efficient as always. Corey and your team never fail to meet my expectations. More

by fherndon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey Huggan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2023 -

Jaguar Land Rover Tulsa responded

Roger, We sincerely appreciate your ongoing loyalty and the five-star review. It's always our pleasure to serve you, and we're delighted to hear that Corey and our team consistently meet your expectations. Your satisfaction is paramount to us, and we're dedicated to providing you with the utmost professionalism and luxury every time you visit. Thank you for choosing us, and we eagerly await the opportunity to exceed your expectations again! Safe travels!

October 01, 2023

Too long of wait when service requested. No loaners seem to be available even when asking weeks out. Good overall rating. More

by btwfrank
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Arbuckle
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2023 -

Jaguar Land Rover Tulsa responded

Jimmy, Thank you for taking the time to leave us a review, ad we appreciate your honest feedback. We're pleased to hear that you have a positive overall impression of our service. However, we understand that your experience could have been better, and we apologize for any inconvenience you faced while waiting. We take your comments seriously and are actively working to improve our loaner availability and service wait times. Your feedback is invaluable to us and we always aim to learn and grow from our customers' input. Thank you for choosing us, and we look forward to serving you even better next time.

October 01, 2023

Good communication. Talked with me about the whole process. And described costs and timing effectively. More

by Barrettsteuart
Recommend Dealer
Yes
Employees Worked With
Jack and Andy
Oct 04, 2023 -

Jaguar Land Rover Tulsa responded

Thank you so much for your fantastic five-star review! We're thrilled to hear that you found our communication effective throughout the entire process. It's our goal to ensure that our customers are well-informed. We appreciate your trust in us and look forward to serving you again in the future.

October 01, 2023

Excellent & very knowledgeable service. Everyone very friendly & courteous. The car was ready on time & returned cleaned for exterior & exterior. The service exceeded the hood Lexus service More

by jennyniman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Corey Huggan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Bloomfield, Justin Haralson
Oct 04, 2023 -

Jaguar Land Rover Tulsa responded

Jeneva, We are truly honored by your five-star review and your kind words about our service. Your recognition of our excellence, knowledge and friendly staff means the world to us. We take great pride in delivering a seamless experience. Hearing that our our service exceeded your long-standing Lexus experience is the highest compliment. Thank you! We eagerly await the opportunity to continue providing you with the same exceptional service and reliability in the future. Safe travels!

October 01, 2023

Very professional everything was done as required, completely satisfied. However you seem to be very busy and have to make an appointment at least a month in advance More

by annpettus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey Huggan
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Arbuckle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2023 -

Jaguar Land Rover Tulsa responded

Thank you, Ann, for your four star review and your kind words about our professionalism. We're delighted to hear that you were completely satisfied with our service. We apologize for the inconvenience of scheduling a month out in advance due to high demand. We're constantly working to improve our availability and appreciate your patience and understanding. Your feedback helps us strive for even better service in the future. Thank you again, safe travels!

September 29, 2023

Professional and friendly service. I love that they clean my car too! Good Team Work! More

by kwells3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Corey Huggan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2023 -

Jaguar Land Rover Tulsa responded

Karen, Thank you for taking the time to leave us a glowing five-star review! We're thrilled to hear that you appreciate our professional and friendly service. Our team takes pride in going the extra mile. Your recognition of our teamwork means the world to us! We look forward to continuing to provide you with top-notch service and sparkling clean car in the future

September 28, 2023

JLR in Tulsa hands down has the best customer service that I have ever experienced. Communication, service, and expectations were all 5 stars! More

by coral.sarracino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey Huggan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2023 -

Jaguar Land Rover Tulsa responded

Coral, Thank you so much for your glowing five-star review! We are delighted to hear that your experience with us exceeded your expectations. Providing exceptional customer service is our top priority, and we are thrilled to know that our communication and service met your standards. Your kind words are truly appreciated, and we look forward to serving you with the same level of excellence in the future. If you ever need anything or have any questions, please don't hesitate to reach out.

September 26, 2023

Corey and Andy are always very responsive to my questions, and they seem very knowledgeable regarding automotive issues. More

by michael-mills
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Corey Huggan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2023 -

Jaguar Land Rover Tulsa responded

Michael, Thank you for taking the time to share your experience with us! We're thrilled to hear your feedback and appreciate your kind words. Corey and Andy are indeed dedicated to providing top-notch service, and your satisfaction is our utmost priority. We take pride in our team's knowledge and commitment to addressing your automotive questions promptly. It's customers like you who make our job a pleasure. We look forward to serving you again in the future, and please don't hesitate to reach out if you have any more questions or need assistance. Safe travels!

September 23, 2023

Corey did a great job! He's always on top of things and so pleasant! We brought 2 cars in for windshields- that day Corey was not there. There was a delay in the delivery More

by almostivyleague
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Meyer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Corey Huggan
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Arbuckle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angelica -gets five stars, Simon Moss
Dec 31, 2023 -

Jaguar Land Rover Tulsa responded

Terry, We appreciate you taking the time to share your experience. Your feedback, both positive and constructive, is invaluable in our ongoing efforts to enhance our processes. We're committed to providing a seamless experience and your input helps us strive for improvement. Thank you for your honesty and kind words, even amid frustrations. We look forward to another opportunity to exceed your expectations.

Dec 31, 2023 -

Jaguar Land Rover Tulsa responded

Terry, We appreciate you taking the time to share your experience. Your feedback, both positive and constructive, is invaluable in our ongoing efforts to enhance our processes. We're committed to providing a seamless experience and your input helps us strive for improvement. Thank you for your honesty and kind words, even amid frustrations. We look forward to another opportunity to exceed your expectations.

September 22, 2023

Their attention to detail is over the top and I couldn't be happier with the Dealership! More

by Mark Roberts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Corey Huggan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2023 -

Jaguar Land Rover Tulsa responded

Mark, Thank you for gracing us with your five-star review! Your satisfaction is our utmost priority, and we are thrilled to hear that our attention to detail exceeded your expectations. At JLR Tulsa, we believe in going above and beyond to ensure that every aspect of your experience is truly luxurious. Your happiness is a testament to our commitment to excellence, and we couldn't be happier to have you as a valued customer. We look forward to continuing to provide you with the same level of meticulous care and service in all your future visits. Thank you!

...
33
...