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Land Rover Tulsa - Service Center

Tulsa, OK

4.6
490 Reviews
Call Service Center (918) 665-4294

490 Reviews of Land Rover Tulsa - Service Center

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May 30, 2023

We have been using this dealership for several years to service our Rovers. Corey is great, he remembers his customers and always keeps us informed. Service is usually quick and accurate in their estimat More

by keveye7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey Huggan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 31, 2023 -

Jaguar Land Rover Tulsa responded

Kevin, Thank you so much for this 5-star rating, feedback and for returning our corporate survey, these are SO important to all of us! Thank you for your continued business throughout the years and for Corey's shout out, we will make sure to celebrate him and his dedication. We appreciate your understanding of our parts availability and your patience, thank you, again!! Safe travels to you and yours!

May 25, 2023

in for regular service/oil change. Corey is always pleasant and super helpful. He makes sure to keep you updated. More

by Tsaustin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey Huggan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 31, 2023 -

Jaguar Land Rover Tulsa responded

Shelia, Thank you so much for taking the time to hop on Dealer Rater, we appreciate the feedback and shout out for Corey! Thank you for your business, safe travels to you and yours!

May 23, 2023

These guys are very responsive and are great at communication. I would highly recommend them More

by jwilburn2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Arbuckle
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 24, 2023 -

Jaguar Land Rover Tulsa responded

Thank you so much for this 5-star review and feedback after your service visit with us! These are so important and helpful to our team and we are all beaming with pride, thank you! Safe travels to you and yours!

May 23, 2023

Corey was absolutely amazing. Service was quick and Corey kept me informed every step of the way. Thanks Corey! More

by rodgerslove.cr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey Huggan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 24, 2023 -

Jaguar Land Rover Tulsa responded

Camesha, Thank you so much for taking the time to hop on Dealer Rater and honor us with this 5-star review and feedback! These reviews mean so much to us and are the ultimate pat on the back. Thank you, safe travels to you and yours!

May 20, 2023

alway's get great service. the guys always help me out and are very easy to deal with. More

by tcarter6331
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Corey Huggan
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Arbuckle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 24, 2023 -

Jaguar Land Rover Tulsa responded

Thank you so very very much for taking the time to share your experience as well as granting us 5-stars! We appreciate your business and look forward to being here when you need us next! Thank you!

May 19, 2023

They do their best to satisfy the customer each visit. We have two Jaguar’s and are very pleased with this Dealership!!! More

by kendickey50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Loehr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Corey Huggan
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Arbuckle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 22, 2023 -

Jaguar Land Rover Tulsa responded

Ken, It is a absolute pleasure to assist you! Thank you for taking the time to share your experience with us and the world! We appreciate your continued business and look forward to being here whenever you need us!

May 19, 2023

Great experience! Efficient check in check out. Great updates and communication along the process. Follow on the experience. More

by candace285
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Arbuckle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 22, 2023 -

Jaguar Land Rover Tulsa responded

Thank you so much Candace! We can't thank you enough for sharing your experience with us! Best wishes to you and yours! See you next time you need us! :)

May 15, 2023

We had our 2018 Range Rover serviced. It was a very positive experience. Andy the service manager was very helpful and assisted in keeping us up to date timewise. More

by chetcaldwell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Corey Huggan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 16, 2023 -

Jaguar Land Rover Tulsa responded

Chet, It is an honor to service your Rover, we appreciate and value your feedback sir! Thank you for your continued business throughout the years as well as the time you set aside to share your experience with us. Safe travels to you and yours!

May 15, 2023

Excellent customer service team from the service department as always. We really appreciate the Saturday appointments and the ability to have a loaner. More

by jensicak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 16, 2023 -

Jaguar Land Rover Tulsa responded

Jensica, It is an absolute honor to service your Range Rover, thank you for this valuable feedback and for your continued business throughout the years! Safe travels to you and yours! We will be here when you need us!

May 02, 2023

Very frustrating to deal with this time and I've been using them for 15 years. it was a comedy of errors and will not be using them again. More

by Tsaustin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Arbuckle
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 08, 2023 -

Jaguar Land Rover Tulsa responded

I'd like to thank you for taking the time to share your feedback with us. At Jaguar Land Rover Tulsa, we value all our client’s opinions and experiences, as they present us with the opportunity to grow and improve. I'm sorry to hear that your recent experience with our service department did not meet your expectations. We take great pride in being a family-owned establishment that strives to provide exceptional customer service and an unparalleled automotive experience. We are committed to building lasting relationships with our clients, and we want to ensure your ownership journey with us is positive and rewarding. I understand that this has caused some disappointment and for that, I extend my sincerest apologies. Please rest assured that your feedback has been noted and will be addressed directly with our service team. I would greatly appreciate the opportunity to discuss your experience in more detail and work towards making amends. As part of our ongoing commitment to customer satisfaction, I would like to invite you back to our dealership for a personal meeting with Josh Loehr, our service manager. Our goal is to gain a better understanding of the situation and hopefully regain your trust. We believe in the quality of our service and are committed to making things right for you. Please feel free to reach out to me directly at 918-665-4294. I am at your disposal to ensure that we address your concerns promptly and satisfactorily. Once again, thank you for your feedback. It is through candid input from valued customers like yourself that we can continually improve and better serve our community. We look forward to the opportunity to regain your trust and demonstrate our genuine commitment to your satisfaction. Best Regards, Brian Vance Operations Manager Jaguar Land Rover Tulsa

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