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Jaguar Land Rover West Columbia - Service Center

Clarksville, MD

4.8
355 Reviews

355 Reviews of Jaguar Land Rover West Columbia - Service Center

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September 12, 2025

Very pleasant great experience always keep me updated about my vehicle. Will bring my vehicle back More

by ivabethea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus Dominguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 04, 2025

Great dealership to work with! Good communication and work was excellent. Will definitely be back!! More

by GARYWANDAMATHIAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus Dominguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 03, 2025

Tom was great. Better than this rating app. All problems were addressed. Several successful visits with this group. More

by BRIANPETTIT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Matthews
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 28, 2025

Simple problem that took 4 months to resolve and it was only resolved by Manger Simone Durbin who straightened out the mess in quick order. More

by rcb7007
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Simone Durbin
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 26, 2025

I received excellent service from Tom in the service department. He is personable, thorough and knowledgeable. More

by KIM83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Matthews
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 26, 2025

Outstanding service rep Tom and great quality of work, maintenance team, all in a timely matter. More

by rbutler23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus Dominguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Matthews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Derrenberger
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 20, 2025

I always receive excellent service from Tom and the staff at Jaguar Land Rover West Columbia. More

by Nana O.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Matthews
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 09, 2025

I have had issues in the past which lost my service, but the efforts of marcus have been making me consider consistently coming back to this location More

by PAYNEM2001
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus Dominguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 06, 2025

Tony was great person helping me and taking care of my new car I was really upset before More

by aj4080
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus Dominguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Derrenberger
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 05, 2025

Brittany was very helpful with discussing the services my car needed. She was detailed on the pricing. More

by drdixon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Derrenberger
4.0
This rating includes all reviews, with more weight given to recent reviews.
Brittany Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
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