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Jaguar North Haven
North Haven, CT
193 Reviews
Jaguar North Haven is a proud member of the Executive Auto Group and has focused on developing exceptional, professional experiences that drive long-term relationships since the dealership opened. Our highly-trained product specialists and expert technicians have the knowledge and technology to help you with all your Jaguar questions.
The Jaguar North Haven experience runs counter to the typical dealership process. By focusing on educating customers and being about vehicle purchasing and maintenance, the dealership has created a unique, positive experience for all customers, even if they choose not to purchase here. The staff here is motivated by the love of the Jaguar brand, which is a main contributor to the long-term success of the dealership.
The women and men of the Executive Auto Group understand that no business truly thrives unless the community succeeds as well. To that end, Jaguar North Haven is a proud participant in Executive Auto Group Cares, an organization that works every day to make a brighter, more hopeful future for all of our neighbors. Executive Auto Group has given back to the community for almost 50 years, and we are proud to continue that tradition in the North Haven community.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 193 reviews
September 12, 2024
If you have a third-party warranty to cover the poor quality control deficiencies of a jaguar, be prepared to pay a disproportionate amount of the labor cost for any defective parts and labor with your quality control deficiencies of a jaguar, be prepared to pay a disproportionate amount of the labor cost for any defective parts and labor with your vehicle if you bring it to the dealership for service. More
by TODD.HEDGES
Verified CustomerEmployees Worked With
September 08, 2024
These cars are awful. Made the mistake of buying a second one after my first broke at 2500 miles. This one made it to 1300 miles. Needed a part that had a two month wait. Made the mistake of buying a second one after my first broke at 2500 miles. This one made it to 1300 miles. Needed a part that had a two month wait. The car was in for service to be looked at 3 times and their diagnosis was wrong. Admittedly they have to do what they are told from the tech line in Britain. I can’t blame the dealership for this. I was in a loaner more than the actual vehicle. The dealership itself was accommodating but the way the diagnosis was handled wasn’t great and their service department never picks up the phone. Just honest feedback. More
by MRS421
September 06, 2024
This dealer is very professional and very communicative. I can always expect a fast and knowledgeable responses to our questions and service. I can always expect a fast and knowledgeable responses to our questions and service. More
by Irma Luna
August 29, 2024
GREAT service, they help me much with my car and with all the problems, yei! the problems, yei! More
by nesismv21
August 12, 2024
We have worked with Robert Gengras for last 15 years. He is professional, thorough, knowledgeable and efficient with my time. He is professional, thorough, knowledgeable and efficient with my time. More
by RBERCKEMEYER
Employees Worked With
Other Employees :
Khalil Presley
July 22, 2024
Great guy - excellent service , a man of integrity and attention to detail . Dominic was thoughtful, quick to respond and got the job done attention to detail . Dominic was thoughtful, quick to respond and got the job done More
by SCOTT@SLEWISREALESTATE.COM
July 09, 2024
Robert Gengras is a top-notch professional and nicest and most inspiring human being. He made my experience shopping at Jaguar North Haven not only easy, but very pleasant. He invested hours into explaining most inspiring human being. He made my experience shopping at Jaguar North Haven not only easy, but very pleasant. He invested hours into explaining pros and cons of various vehicles and made my decision smooth and easy. I love my new car. I would recommend both Robert and Jaguar North Haven in a heartbeat. More
by ANISA NAGARIA
July 07, 2024
Facility is clean and comfortable. Staff is welcoming, friendly and knowledgeable. All questions we answered. Service was quick and appropriate. Staff is welcoming, friendly and knowledgeable. All questions we answered. Service was quick and appropriate. More
by gapmass
June 28, 2024
Dom is always clear on what is being done with our cars and very friendly and accommodating. and very friendly and accommodating. More
by j p
Employees Worked With
June 24, 2024
I had to pay $350 because my air filter became wet and sucked into the intake. Sounds like a defect because the vehicle is 100% OEM (stock). The exhaust valve is also rattling, again it’s OEM/original, sucked into the intake. Sounds like a defect because the vehicle is 100% OEM (stock). The exhaust valve is also rattling, again it’s OEM/original, but the dealership did not stand up for me nor the product, said it’s a $3400 repair on a 4-year old, TOP of the line SVR! More
by TODD.HEDGES
Employees Worked With
