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Jake Sweeney Chrysler Jeep Dodge
Cincinnati, OH
614 Reviews
Here at Jake Sweeney Chrysler Dodge Jeep RAM we believe that informed buyers make good customers. Our goal with this site is to bring you information and tools so you can shop with confidence. Here you can search our inventory, get a price quote, apply for credit or schedule service. Please contact us with any questions.
Our large inventory and wide selection of models, along with competitive pricing, allow us to make you a great deal on the Chrysler of your choice. At Jake Sweeney Chrysler Dodge Jeep RAM, our goal is to assist you in making a confident decision. Our friendly, professional staff members are here to answer your questions and listen to your needs. Whether you're shopping for a new or pre-owned vehicle, we're here to help with your search. Our well-stocked inventory includes Chrysler models, including Town and Country, 1500 and Grand Cherokee. Wherever you live in the Cincinnati area, or if you're driving from West Chester, Fairfield, Hamilton or Miamiville, we're ready to serve you.
Commitment to customer care at Jake Sweeney Chrysler Dodge Jeep RAM doesn't stop with your vehicle purchase. Our Cincinnati Chrysler Service Department is staffed with factory-trained technicians, ready to perform everything from regular maintenance to expert repairs. Work done quickly and correctly with excellent service is our goal with every vehicle, every time. Whether your car is the latest model or a few years old, a Dodge or other brand, we can take care of it with service at competitive prices. We run specials all the time and recommend you frequently visit our Web site to learn about them.
Call Jake Sweeney Chrysler Dodge Jeep RAM sales department at 513 782-1000 for information about today's specials.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 2:00 PM
Sunday Closed
By Type
Showing 614 reviews
December 23, 2025
The Dealer has been good and for the most part the service has been decent. On the most recent service trip however I received an estimate for $600 for routine maintenance which is a little high but e service has been decent. On the most recent service trip however I received an estimate for $600 for routine maintenance which is a little high but expected for a dealership. I schedule the service and take it in where I initial another estimate with the same amount then wait. My service is completed and when I go to pay it is now over $1000. The dealership added on more services and never informed or asked me about at any point in time. I was 15 feet away from the service department and at no point did they check to make sure that service is okay and I would be willing to pay for it. When it is done they just hand me a bill and argue with me when I explain that was not professional or acceptable to do without asking, they just expected me to pay and gave me zero choices. Never once was there an apology for not communicating to me before completing the service. It makes me hesitant to bring my truck back if they can just do whatever they want no matter the cost to the customer. My first real bad experience that I surely won’t forget. More
by Mrunnels71
Employees Worked With
Marco and another unknown rep
December 11, 2025
Great service and great people to work with. Always go over what they did and recommend other services neded Always go over what they did and recommend other services neded More
by bmaegly
Employees Worked With
September 30, 2025
Robby Mardis and Chris Engle are crooks. Spent thousands to fix my Jeep and they ruined it and took no responsibility. With managers like Chris Engle and a coward GM who will never call you Spent thousands to fix my Jeep and they ruined it and took no responsibility. With managers like Chris Engle and a coward GM who will never call you back I’m not surprised. Take your vehicle anywhere but here. More
by thedawgfather1202
September 27, 2025
Service manager Robby is unprofessional – they keep swapping parts without proper diagnostics at the owner’s expense. Very rude and unhelpful. swapping parts without proper diagnostics at the owner’s expense. Very rude and unhelpful. More
by Andrew
Employees Worked With
September 10, 2025
My wife and I had a great experience. Justin was very quick and punctual. He payed great attention to our needs. Thank you Justin for making this truck buying experience awesome. Justin was very quick and punctual. He payed great attention to our needs. Thank you Justin for making this truck buying experience awesome. More
by Benjamin.keith
August 26, 2025
Poor customer service. Poor workmanship. No responsibility or accountability whatsoever. Do not take your car to this service center. My Jeep is worse after a year and half Poor workmanship. No responsibility or accountability whatsoever. Do not take your car to this service center. My Jeep is worse after a year and half than when I took it in. They will string you along especially if you have a warranty and never fix anything. Run! Don’t walk from this place More
by Csoale1202
Employees Worked With
Other Employees :
Zack Sweeney if he’s even really the GM
August 10, 2025
Robby and the service team were very responsive to what my problems were to ensure the power steering and automatic windshield wipers was fixed as other dealerships weren’t as responsive to fix the problem my problems were to ensure the power steering and automatic windshield wipers was fixed as other dealerships weren’t as responsive to fix the problems. Robby and service team kept me up to date as to the status of my vehicle. The dealership was fantastic as I have had no more problems. They bent over backwards to get my 2025 Chrysler Pacifica fixed as I was from Utah was stranded in Cincinnati without it to get back home. More
by bhallen1955
Employees Worked With
