James River Chrysler Dodge Jeep Ram

Just looking at the moment, despite the frigid temperatures,the sales staff Was friendly, knowledgeable and helpful. temperatures,the sales staff Was friendly, knowledgeable and helpful. More

Great pricing. Knowledgeable sales persons. Colton knows his stuff! Gave me all the info needed. Knowledgeable sales persons. Colton knows his stuff! Gave me all the info needed. More

Everyone was very helpful. No high pressure sales. I actually enjoyed the car buying experience. I love my new vehicle! Thanks to Jad Saadoun. No high pressure sales. I actually enjoyed the car buying experience. I love my new vehicle! Thanks to Jad Saadoun. More

Everyone was so knowledgeable and helpful getting us into our first Jeep. Hunter, Zac and Daniel made the buying experience easy. We highly recommend James River Chrysler. our first Jeep. Hunter, Zac and Daniel made the buying experience easy. We highly recommend James River Chrysler. More

The salesman was very kind, and direct. the manager very helpful. We bought the first car we had researched at this dealership. Thank you very much. the manager very helpful. We bought the first car we had researched at this dealership. Thank you very much. More

Manager Zac very unprofessional. Rude and not knowledgeable at all (or just not truthful) regarding Jeep vehicles. I purchased a vehicle there in 2022 and only came back because I lo Rude and not knowledgeable at all (or just not truthful) regarding Jeep vehicles. I purchased a vehicle there in 2022 and only came back because I love my jeep and also loved the staff that helped me then. This time it was a completely different experience with Zac. He did my trade in appraisal. He “low balled” me and when I said something he told me he must have appraised the wrong vehicle and blamed someone else.. He then sent me the prelim paperwork on it with the wrong vehicle. After he figured out it was wrong vehicle (when I told him) he changed my trade in value. He was very rude and definitely not good at communicating. Not a people person. He is a prime example of why car salesmen get bad raps. Not sure I would ever come back after my experience with him, and him alone. I do understand that not everyone can get everything that they want when buying a used car. It’s not the message that he needs to work on, it’s the delivery of the message. VERY CONDESCENDING: I felt badly for my salesman, Hunter. He worked very hard to show me everything and explain all her could. Very accommodating. But he almost lost a sale due to the terrible experience I had with Zac. If I were a salesman and had to bring Zac out, I would be very careful. A good manager (especially in your business) can make or break a salesman’s year. If you are in sales you must do better, Zac. More

Highly recommend that you take your car buying business to the Awesome folks at James River Chrysler. Our salesman Brandon M. went above and beyond during our shopping experience. He went so far as to brin to the Awesome folks at James River Chrysler. Our salesman Brandon M. went above and beyond during our shopping experience. He went so far as to bring the vehicle to our home, so my wife could test drive after she got off work. Very kind and patient with us through entire process. Never felt any rush or pressure from the staff. Daniel in Finance was a pleasure to meet and work with. I told everyone that it was, BY FAR, the best automobile buying experience I have ever had!! They will Definitely be my first stop when it's time to make my next automobile purchase. More

We had a great experience purchasing my van! I really appreciate your help and the friendly service we received! Thank you so very much! Jad was a great person to work with! I really appreciate your help and the friendly service we received! Thank you so very much! Jad was a great person to work with! More

The team was very helpful in our purchase of a new vehicle. Hunter sent us video walk throughs of vehicles before we made the hour and a half drive to the dealership. That was very helpful in our de vehicle. Hunter sent us video walk throughs of vehicles before we made the hour and a half drive to the dealership. That was very helpful in our decision to purchase a vehicle from this dealership. More

Brandon was a wonderful sales rep. Made the whole process enjoyable. It was quick, thorough and got exactly what we wanted. Even financing was delightful. Made the whole process enjoyable. It was quick, thorough and got exactly what we wanted. Even financing was delightful. More