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James Wood AutoPark - Service Center
Denton, TX
2,622 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,622 Reviews of James Wood AutoPark - Service Center
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October 19, 2024
I had a 9:00 appointment and showed up 10 minutes early. I was told the wait for an oil change would be 1 hour and 45 minutes and the service advisor pointed to line of waiting vehicles that was about 8-10 I was told the wait for an oil change would be 1 hour and 45 minutes and the service advisor pointed to line of waiting vehicles that was about 8-10 deep. Why have an appointment when I still have to wait 2 hours? I had to wait nearly 2 and a half hours for my service to complete. I also did not receive the checklist of inspections that were done so I have no idea about tire pressure and wear or battery life. I also had a tire rotation and left the service center with low pressure. More
by LZPNSX
Verified CustomerEmployees Worked With
October 19, 2024
Taylor is always courteous and knowledgeable regarding the servicing of my Cadillac. She always keeps me advised during the process. the servicing of my Cadillac. She always keeps me advised during the process. More
by JIMLCMILLER
Employees Worked With
October 18, 2024
Mike at James Wood GMC Denton makes service easy. Great communication the whole way through. Great communication the whole way through. More
by dshaw9
October 18, 2024
Samantha was great to work with. She communicated throughout the process and made sure we knew what was happening. She communicated throughout the process and made sure we knew what was happening. More
by pretti22
Employees Worked With
October 18, 2024
During my vehicle servicing date on Oct. 14th, i was treated with professional, knowledgeable, kind treatment from Jarrett. Thank you so much. 14th, i was treated with professional, knowledgeable, kind treatment from Jarrett. Thank you so much. More
by JODYWILLIAMS2422
Employees Worked With
October 18, 2024
Friendly, helpful service I never received notification/message/text that my vehicle was ready for pickup. notification/message/text that my vehicle was ready for pickup. More
by DCSCHLUTER
Employees Worked With
October 17, 2024
Service did a great job of getting me in and out in 45 minutes for oil change and fuel filter change. minutes for oil change and fuel filter change. More
by RBARR1321
Employees Worked With
October 17, 2024
Gavin treated me like I was part of the James Wood family, my vehicle is old yet the service I received reminded of the days when it was new. My next 2500hd is coming from JW. family, my vehicle is old yet the service I received reminded of the days when it was new. My next 2500hd is coming from JW. More
by EARLEY5
Employees Worked With
October 17, 2024
Jarrett Abel and Kyle Elliot were great to work with. They are very good at what they do. They are very good at what they do. More
by Mlock
October 17, 2024
Quality service when I need it, great customer service personnel, and a fair price for the service performed.. personnel, and a fair price for the service performed.. More
by donpooley
Employees Worked With
