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James Wood AutoPark - Service Center

Denton, TX

4.7
2,628 Reviews

2,628 Reviews of James Wood AutoPark - Service Center

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October 02, 2024

I will never go anywhere else! I’m always treated with the upmost respect, care, kindness, and honesty! More

by jDEHAVEN777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Wilkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 04, 2024 -

James Wood AutoPark responded

Thank you so much for your wonderful review! We truly appreciate your kind words and are thrilled to hear that you always feel respected and cared for at James Wood Chevrolet Denton. We're dedicated to providing an exceptional experience, and it's great to know we have succeeded with you. We look forward to seeing you again! Sincerely, James Wood AutoPark Management | 940-591-9663

October 02, 2024

Jared Laska was the Service Consultant that assisted me. He was courteous professional and patient with my questions. He made the upgrade process for my Pickup as easy as possible. I received reminders and More

by jameybg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Laska
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 04, 2024 -

James Wood AutoPark responded

Thank you for your kind words about your experience with James Wood Chevrolet Denton! We're thrilled to hear that Jared provided you with courteous and professional service during your pickup upgrade. It's great to know that the reminders and notifications were helpful for you. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

October 02, 2024

They took more time to solve small issues . I had mentioned to them before my visit to have the spare parts, but when I went for visit , I clearly could see my message wasn’t communicated and I More

by KABIL.GURU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Adams
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 05, 2024 -

James Wood AutoPark responded

Thank you for your feedback. We appreciate you taking the time to share your experience with us at James Wood Chevrolet Denton. We're glad to hear that you found our service to be good overall. We understand that there were communication issues regarding the spare parts, and we are always working to improve in this area. We hope to see you again soon. Sincerely, James Wood AutoPark Management | 940-591-9663

October 01, 2024

Tim in Service and Matt in sales are leaders of the pack ! I’m so happy to have them at James Wood, my preferred dealer in North Texas. More

by keefer819
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Wilkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 03, 2024 -

James Wood AutoPark responded

Thank you so much for your wonderful review! We're thrilled to hear that Tim in Service and Matt in Sales made such a positive impression during your visit to James Wood Chevrolet Denton. Your loyalty as a preferred dealer means a lot to us. We look forward to seeing you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

October 01, 2024

The service manger, Samantha Oliphant did a great job getting my truck serviced in a timely manner so I could make an important commitment. She is very customer oriented and delivers results not excusee More

by glenn.james.miller
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Oliphant
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 03, 2024 -

James Wood AutoPark responded

Thank you for your fantastic review! We're thrilled to hear that Samantha provided you with excellent service and got your truck serviced promptly. At James Wood Chevrolet Denton, we pride ourselves on our customer-oriented approach, and it's great to know that it made a difference for you. We look forward to serving you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

October 01, 2024

Customer service and repair experience are much appreciated. Thanks to Jarrett Abel for good communication and courtesy. More

by ELISESPAIN2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrett Abel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 03, 2024 -

James Wood AutoPark responded

Thank you for your wonderful review! We're thrilled to hear that you had a great customer service and repair experience at James Wood Chevrolet Denton. Jarrett will be glad to know you appreciated his communication and courtesy. We look forward to serving you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

October 01, 2024

Always great experience. Jared Laska is the best.5+stars. Jared always takes great care of all my needs. More

by uchecked
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Laska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 03, 2024 -

James Wood AutoPark responded

Thank you for your wonderful review! We’re thrilled to hear about your positive experiences at James Wood Chevrolet Denton. We appreciate you recognizing Jared for his exceptional service. We look forward to taking care of you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

October 01, 2024

Great service. Great service coordinators. Very professional all around. Got our Traverse back in 4 hours! More

by txcouple33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Laska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 03, 2024 -

James Wood AutoPark responded

Thank you for your wonderful review! We’re thrilled to hear that you had a great experience with our service team at James Wood Chevrolet Denton. It's fantastic to know that we could get your Traverse back to you quickly and that our coordinators provided the professional service you deserve. We look forward to serving you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

October 01, 2024

Expectations of work to be done and the time it would take to complete were met. More

by jimmitrosky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrett Abel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 03, 2024 -

James Wood AutoPark responded

Thank you so much for your positive feedback! We're thrilled to hear that your expectations regarding the work and timing were met at James Wood Chevrolet Denton. We strive to provide great service, and it’s always rewarding to know we succeeded. We look forward to seeing you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

October 01, 2024

The service department addressed my issue with promptness professionalism and positivity. A breath of fresh air in this day and age. More

by Kyle Ware
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrett Abel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 03, 2024 -

James Wood AutoPark responded

Thank you for your wonderful review! We're thrilled to hear that our service department provided you with prompt and professional assistance. At James Wood Chevrolet Denton, we strive to create a positive experience for all our customers. We appreciate your kind words and look forward to serving you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

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