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James Wood AutoPark - Service Center

Denton, TX

4.7
2,628 Reviews

2,628 Reviews of James Wood AutoPark - Service Center

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September 28, 2024

I had to do a walk in appointment due to battery dying. I was able to be seen and then had a shuttle take me home while they worked on my truck. I received a call when my truck was ready and all was well. More

by C
Recommend Dealer
Yes
Employees Worked With
Jarrett Abel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 30, 2024 -

James Wood AutoPark responded

Thank you for your wonderful review! We're thrilled to hear that you had a positive experience at James Wood Chevrolet Denton. It's great to know that Jarrett was able to assist you and keep you informed throughout the process. We appreciate you taking the time to share your experience, and we look forward to serving you again soon! Safe driving! Sincerely, James Wood AutoPark Management | 940-591-9663

September 28, 2024

Prompt efficient, and got a free wash job. Also enjoyed having free lift service and droppers were very safe and friendly More

by tonyagarcia02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Oliphant
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 30, 2024 -

James Wood AutoPark responded

Thank you so much for your fantastic review! We're thrilled to hear that you appreciated our prompt and efficient service at James Wood Chevrolet Denton. It's great to know you enjoyed the complimentary wash and found our team to be safe and friendly. We look forward to welcoming you back for your next visit! Sincerely, James Wood AutoPark Management | 940-591-9663

September 28, 2024

I did oil change, oil filter change, fuel filter change, transmission oil change for my GMC Canyon. The dealership of James Wood at Denton was spectacular. More

by Ammar AL-Salami
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrett Abel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Oliphant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 30, 2024 -

James Wood AutoPark responded

Thank you for your wonderful review! We're thrilled to hear that you had a spectacular experience with us at James Wood Chevrolet Denton while getting the oil change and other services for your GMC Canyon. Your satisfaction is our top priority, and we appreciate your trust in our dealership. We look forward to serving you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

September 28, 2024

Caught rock on way to get first oil change and recall. Didn’t fix and tried to charge for oil change More

by cindyandjim2
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Tim Wilkins
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 30, 2024 -

James Wood AutoPark responded

Thank you for sharing your experience with us. We understand your concerns regarding the oil change and the recall situation. At James Wood AutoPark, we strive to provide our customers with quality service. Please feel free to reach out to us directly so we can address this matter and ensure your satisfaction. Your feedback is valuable to us, and we appreciate you bringing this to our attention. Sincerely, James Wood AutoPark Management | 940-591-9663

September 28, 2024

Taylor always does a fantastic job for me regarding the care of my car! Very satisfied! More

by SHERRI.HUNTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 30, 2024 -

James Wood AutoPark responded

Thank you, Sherri! We greatly appreciate your kind words about Taylor and the care you receive for your car at James Wood Chevrolet Denton. We're thrilled to hear that you're very satisfied and look forward to serving you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

September 28, 2024

Rachel was very knowledgeable with questions I had. Customer Service like that rare these days. More

by BOBKATJEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franklin Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Alvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 30, 2024 -

James Wood AutoPark responded

Thank you, Bob, for your wonderful review! We truly appreciate your kind words about the knowledgeable customer service you received at James Wood Chevrolet Denton. It’s always our goal to provide exceptional experiences for our customers. We look forward to assisting you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

September 27, 2024

Great service department. Found a nail in one of my tires. Thanks to all at James Wood Service. More

by MNEWBERRY53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Belew
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 30, 2024 -

James Wood AutoPark responded

Thank you for your kind words! We're glad to hear that our service department was able to assist you with the nail in your tire. At James Wood Chevrolet Denton, we strive to provide great service to all our customers. We look forward to seeing you again for any future needs! Sincerely, James Wood AutoPark Management | 940-591-9663

September 27, 2024

Jarrett did an exceptional job having my vehicle repaired and available on time! He always goes the extra mile to satisfy the customer! Thank you! More

by CHUCKSTERF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrett Abel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 30, 2024 -

James Wood AutoPark responded

Thank you for your wonderful review! We're thrilled to hear that Jarrett provided exceptional service and had your vehicle ready on time. At James Wood Chevrolet Denton, we strive to go the extra mile for our customers. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

September 27, 2024

The service was very good. The service waiting area for Cadillac is excellent and very comfortable. More

by WARRENGDYER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Alvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 30, 2024 -

James Wood AutoPark responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience with our service and found our Cadillac waiting area comfortable. At James Wood Chevrolet Denton, we strive to make every visit enjoyable. We look forward to welcoming you back the next time you need assistance! Sincerely, James Wood AutoPark Management | 940-591-9663

September 27, 2024

Service was great! We had a blown tire and the service department squeezed us in. Stephanie kept us informed the entire visit. More

by CMORRISON0801
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Oliphant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 30, 2024 -

James Wood AutoPark responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience with our service department at James Wood Chevrolet Denton. We're glad that Stephanie was able to keep you informed and assist you with your tire issue. We appreciate your kindness and hope to see you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

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