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James Wood Motors, Inc - Buick Chevrolet GMC Hyundai
Decatur, TX
2,600 Reviews
James Wood Motors is a family-owned and operated business serving North Texas since 1978. Our mission is to build lasting relationships with our customers and community by delivering exceptional service with integrity and professionalism. We want customers to feel like family when they come here. The tenure of our employees helps make customers feel comfortable and confident, often working with the same trusted team members for years, building strong, lasting relationships rooted in trust.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 2,600 reviews
June 02, 2023
BETTER THAN EXCELLENT NO OTHER DEALERSHIP CAN COMPARE TO JAMES WOOD PERFECTION & DEVOTION. Your NOT just a customer or money in their pocket, your Family and Important. Your Happiness, Safety & Needs is abo JAMES WOOD PERFECTION & DEVOTION. Your NOT just a customer or money in their pocket, your Family and Important. Your Happiness, Safety & Needs is above Priority to each and every James Wood Member. There is NO OTHER like The James Wood Family More
by skwpayne
Verified CustomerEmployees Worked With
June 02, 2023
Excellent customer communication , great pricing and smooth transaction, best car sales experience I’ve had !!! smooth transaction, best car sales experience I’ve had !!! More
by treycraw86
Employees Worked With
June 02, 2023
Excellent customer service at every level! I live out of town but drive to this dealer for service. I live out of town but drive to this dealer for service. More
by lisa.honore
Employees Worked With
June 02, 2023
Very enjoyable dealership to do business with. My father was the CFO of the Chevrolet dealership in Longview TX for 31 years so I had an excellent experience with them. James Woods is the first My father was the CFO of the Chevrolet dealership in Longview TX for 31 years so I had an excellent experience with them. James Woods is the first dealership that I have had the same positive experiences with since my father's retirement 25 years ago. Shawn Hooe is my service advisor and an excellent one. I will use no other dealership. More
by david5811
June 01, 2023
Always a great experience. People are so nice and friendly. Always asking if I need anything while I’m waiting. Would never buy from anyone else. Service department is excepti People are so nice and friendly. Always asking if I need anything while I’m waiting. Would never buy from anyone else. Service department is exceptional. Have bought over 10 vehicles from them. New and used. I have never had a problem with any of them More
by MEL61JONES
Employees Worked With
Other Employees :
Karen Garrett
June 01, 2023
Chad and Karen Garrett are exceptional people and so easy to do business with! Such a positive car buying experience. Will never go anywhere else! to do business with! Such a positive car buying experience. Will never go anywhere else! More
by kellykayross
Employees Worked With
Chad, Karen Garrett
June 01, 2023
James Wood has been my go to dealer for 10 years and 3 trucks plus another 3 trucks by my son. Great friendly and professional service. trucks plus another 3 trucks by my son. Great friendly and professional service. More
by DEFENDERONTHEROAD
Employees Worked With
