Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

Decatur, TX

Overview
Employees
Reviews
Vehicles
4.8
2,585 Reviews
James Wood Motors is a family-owned and operated business serving North Texas since 1978. Our mission is to build lasting relationships with our customers and community by delivering exceptional service with integrity and professionalism. We want customers to feel like family when they come here. The tenure of our employees helps make customers feel comfortable and confident, often working with the same trusted team members for years, building strong, lasting relationships rooted in trust.
Contact Dealership
View Awards

2111 US-287

Decatur, TX

76234

Directions

By Type

Showing 2,585 reviews

May 21, 2023

Drew was great took the time to explain all of my questions and didn’t pressure me into any situation I was not comfortable More

by store1669
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derek Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Drew Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 24, 2023 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Your great feedback truly made our day! I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Amanda Williams | Internet Director - James Wood, Inc. | 940-627-7643 | amanda_williams@jameswood.com | JamesWoodDecatur.com

May 21, 2023

It was very smooth transaction on the purchasing the vehicle from y’all! Mike Wheat went above and beyond! More

by blueewolf77
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Wheat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 24, 2023 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Amanda Williams | Internet Director - James Wood, Inc. | 940-627-7643 | amanda_williams@jameswood.com | JamesWoodDecatur.com

May 21, 2023

Excellent service In and out with no hassle . Polite customer service people. Comfortable waiting room. More

by goinmin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rocco Rotundo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 24, 2023 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit to our dealership. Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

May 20, 2023

The best, most knowledgeable, caring, kind and friendly. Would always go back to Wood dealership. More

by amjjmsmith
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Karen Garrett
Report | Print
May 23, 2023 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Amanda Williams | Internet Director - James Wood, Inc. | 940-627-7643 | amanda_williams@jameswood.com | JamesWoodDecatur.com

May 20, 2023

I’ve been trading with Rusty for over 30 years. He has always taken care of me. Misty was great too! She came in on her day off to deliver my new truck. It’s this kind of service that makes James W More

by jroyston
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rusty Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Misty Dyson
Report | Print
May 23, 2023 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay yours to the team. Take care and have a great day. Sincerely, Amanda Williams | Internet Director - James Wood, Inc. | 940-627-7643 | amanda_williams@jameswood.com | JamesWoodDecatur.com

May 20, 2023

Love my new 2023 Denali 2500HD - thank you Landon for all of your help! Transaction went well - everyone I dealt with was very helpful would recommend you give them a chance to get you the vehicle you want More

by danna.pruitt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Landon East
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 23, 2023 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Danna, thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Amanda Williams | Internet Director - James Wood, Inc. | 940-627-7643 | amanda_williams@jameswood.com | JamesWoodDecatur.com

May 20, 2023

Great customer service! Amazing staff and very helpful throughout the entire process of buying the vehicle we wanted! More

by jrroustabout
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario Greigo
Report | Print
May 23, 2023 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and I'm ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, Amanda Williams | Internet Director - James Wood, Inc. | 940-627-7643 | amanda_williams@jameswood.com | JamesWoodDecatur.com

May 20, 2023

I tried to explain the issue ( I am very knowledgeable when it comes to mechanics and engineering) and the advisor seemed to hear me but was not listening and just wanted to ‘process ‘ me out. More

by janosjszabo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I find not work with anyone you have listed.
Report | Print
May 22, 2023 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

This is not the type of experience we seek to provide. We would like nothing more than to resolve this situation as soon as possible. Please contact us at your convenience. Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

May 20, 2023

I took my car in for the 100K mile service. They did a great job and the cost was a little less than what they quoted me. Plus they washed the car. It was like a new car again! More

by INFO@RIFC.NET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach was my service rep.
Report | Print
May 23, 2023 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for sharing this great feedback with us. I feel our service department is what makes James Wood Chevrolet Buick GMC Decatur special. Reviews like yours help me to make sure that we're meeting the needs of our customers and I'm glad to hear that you were pleased with your visit. We look forward to seeing you for your next service appointment! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

May 19, 2023

2nd vehicle purchase from James Wood in Decatur. Brad Bunch is extremely professional and friendly and pays attention to detail. Would highly recommend them! More

by RobG
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brad Bunch
Report | Print
May 22, 2023 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Rob, I cannot thank you enough for your wonderful review of James Wood Chevrolet Buick GMC Decatur and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Amanda Williams | Internet Director - James Wood, Inc. | 940-627-7643 | amanda_williams@jameswood.com | JamesWoodDecatur.com

1
...
235
236
237
...
259