Jarrett-Gordon Ford Lincoln Mercury, Inc.

Aubrey had accident in Focus & Ken was great to work with. Focus is good as new & looking forward to 100k more miles. Love our Ford dealership in Winter Haven, Fl with. Focus is good as new & looking forward to 100k more miles. Love our Ford dealership in Winter Haven, Fl More

Latest service Had regular service performed. Tech’s were very professional and my car went in at appointment time. I will return for the next required service Had regular service performed. Tech’s were very professional and my car went in at appointment time. I will return for the next required service More

replace battery Service man didn't snap close cover over battery box. the cover was just setting on top of box. Nothing else to say. thank you Service man didn't snap close cover over battery box. the cover was just setting on top of box. Nothing else to say. thank you More

Beware of GM Anthony. A liar typical 70's shady salesman Sadly, a terrible experience with no ownership to their mistake. On 11/16/19, Anthony, the general manager, sold me a demo vehicle. During the test Sadly, a terrible experience with no ownership to their mistake. On 11/16/19, Anthony, the general manager, sold me a demo vehicle. During the test drive, warning lights indicated Collision Warning System. The salesman said it was showing me that there is a potential collision (I don't think he was trying to trick me, he simply didn't know). I accepted that answer. Driving home, error came again and again. They are in the process of repairing my new vehicle but I don't want a vehicle with front end damage and I certainly don't like being lied to by Anthony who promised he would look for a replacement vehicle, and never did. Today, speaking with Anthony, who refuses to let calls go to the owners, actually accused me of causing the damage. That infuriates me as the vehicle had issues before I took possession, as evidenced in the attached screenshot (thank heavens I have a log history of the vehicle). Now I feel like they are not taking responsibility and Anthony is deflecting his own mistake on me. I would not recommend this particular dealership. More

2013 CHEVY MALIBU BUYERS BE AWARE!!!!!! "2013 malibu" I purchased a 2013 Chevrolet Malibu 1LS Sedan 4 cyls Exterior Color : Tan Mileage : 26,352 Miles Stock # : 95147A VIN : 1G11B5SA9DF257 "2013 malibu" I purchased a 2013 Chevrolet Malibu 1LS Sedan 4 cyls Exterior Color : Tan Mileage : 26,352 Miles Stock # : 95147A VIN : 1G11B5SA9DF257896 and two days later I had to return the car, I almost got killed in this car. When I put my turn signal the car lost power, the panel went completely off, and the steering wheel LOCKED I COULDN'T STEER THE VEHICLE WHILE I was merging on to I-4 with MY KIDS IN THE CAR. THIS CAR KEPT MALFUNCTIONING, BUYER BE AWARE I RETURNED THIS CAR FRIDAY AFTERNOON FEB. 24, 2017 TODAY IS SUNDAY FEB 26TH AND THE CAR IS BACK ON THE WEBSITE FOR SALE BE AWARE. THEY KNOW THIS CAR IS NO GOOD AND THEY ARE TRYING TO RE-SELL IT. THIS CAR IS NO GOOD. READ THE BLOGS THE CHEVROLET HAVE NOT BEEN ABLE TO CORRECT THE ELECTRICAL PROBLEM WITH THESE CARS, HOW DID FORD FIX IT IN A DAY????? I TOLD THE MANAGER ABOUT IT!!!!!!I TOLD HIM TO READ THE REVIEWS FOR THE 2013 MALIBU MODEL AND THE ELECTRICAL PROBLEM BUYERS BE AWARE THIS IS A DANGEROUS CAR. THEY SOLD IT TO ME AND THEY KNEW ABOUT THE PROBLEM I WILL NEVER BUY A CAR FROM THIS DEALER AGAIN. HOW CAN YOU SELL A CAR KNOWING YOU ARE PUTTING PEOPLE AT RISK!!!! I WILL NEVER BUY A CAR FROM THIS DEALER AGAIN. More

What a Wonderful Experience I love my new 2017 Ford Fusion but that's not why I am writing. Tim and Ken made the process an enjoyable one in which we felt as though we were the I love my new 2017 Ford Fusion but that's not why I am writing. Tim and Ken made the process an enjoyable one in which we felt as though we were the only customers in the dealership. Of course, we were not. However, Tim heard my needs and what I really wanted then turned me over to Ken who stepped up big time with his friendly engaging manner. Most impressive was the care he took with my husband who has difficulty walking. Ken found a chair with wheels and rolled him to each location including assisting with getting him to the restroom door. He felt included in this purchase. We highly recommend this dealership to our friends and neighbor's. Thanks for your warm, caring professionalism, Tim and Ken! More

Thank you John Neiswender at Jarrett Gordon Ford Thank you for such a stress free buying experience . My husband and I were forced to retire due to health issues and needed to purchase a reliable veh Thank you for such a stress free buying experience . My husband and I were forced to retire due to health issues and needed to purchase a reliable vehicle at an affordable price. John and his staff matched us up with the perfect car at an affordable price. They also offered us more on my trade in than other dealerships. Thank you so much! Sincerely, Ray and Christine Carver More

Used truck purchase We emailed Angela Dyal on 1/9/15 about a used truck. She answered all of my questions via email and we even negotiated a price over email. The next We emailed Angela Dyal on 1/9/15 about a used truck. She answered all of my questions via email and we even negotiated a price over email. The next day we drove from Palm Bay to Winter Haven. We met with Ed Balaz who finished up our transaction. I was nervous something would happen that would cause the transaction to go wrong. But to my surprise everything went smooth and our payments were actually lower than we discussed the day before. Tim Vogel was super patient while we signed paper work and dealt with our tired kids. We could not be more happy with our purchase and our experience at Jarrett-Gordon Ford. More

Perfect Amazing dealership. Picked up my 2015 Mustang from them just hours after it was delivered. They beat my pre approved loan and gave me a fantastic pric Amazing dealership. Picked up my 2015 Mustang from them just hours after it was delivered. They beat my pre approved loan and gave me a fantastic price. Look forward to returning there in the future! More

I Love My MKX!!! We traveled from St. Petersburg to Winter Haven to buy a 2013 Lincoln MKX. The vehicle was exactly as described on the dealership website...BEAUTIFUL. We traveled from St. Petersburg to Winter Haven to buy a 2013 Lincoln MKX. The vehicle was exactly as described on the dealership website...BEAUTIFUL. The vehicle was clean and gassed up and ready to go. The paperwork was all ready for us as well. Eddie took us on a short test drive and answered all of our questions. I had spoken with Tony and Stuart prior to making the drive and they assured me everything would be ready when we arrived and it was. Everyone we encountered was very friendly, knowledgeable and professional. We had a great experience and would recommend Jarrett-Gordon Lincoln Ford to our friends. More