Jeff Wyler Acura of Fairfield

Yes, Buying a Car Can be a Pleasant Experience! I have been researching the new 2018 TLX Acura for a few weeks. Steve Swantko, the salesman from whom I bought my 2013 Acura emailed me that they had I have been researching the new 2018 TLX Acura for a few weeks. Steve Swantko, the salesman from whom I bought my 2013 Acura emailed me that they had just received the new 2018s. As I was driving through the sales lot to just see what they looked like, there was Steve. Within a 1/2 hour, he had set up a new TLX for me to test drive it. The smooth and quiet ride, the style and color, the new front grill design were just what I was hoping for. However, I wondered about the advantages of buying a TLX with the tech package. At this first meeting, he gave me a very fair appraisal for my 2013,. He emailed me the next day that a car with the color and tech package would be available for a test ride in a few days. The day arrived--we had a brief test--then went back to the dealership. I felt I hadn't had a thorough test of the car, so Steve suggested I could take it for the afternoon or longer if I wanted. Throughout this whole process he was well versed on all aspects of this new model, responsive to my many questions, and very patient with my request for extra time to consider my options. He has a quiet confidence, a well-timed sense of humor, and has an obvious desire to make his client totally satisfied and secure with the new car purchase. Once purchased, he has been an excellent teacher explaining how to use navigation system, audio options, Bluetooth operations, etc. Once I decided to buy, I was sent to Brandon Agee, the Business Manager who handles the final paper work--titles, transfer of plates, options for additional service contracts, contractual documents, etc. He also is a courteous, capable, time-efficient, Acura representative, and thoroughly explains each page requiring a signature. This is the 3rd Acura I have purchase from Superior Acura. The dealership has a group of professional, responsive, courteous employees in each department. When my car needs service, appointment times are usually granted, and the waiting room is comfortable, replete with computer access, TV, coffee and snacks. I continue to buy Acura cars because of the professional business culture at Superior Acura. More

Kool Ken POWELL Ken is a positive, happy and energetic sales person. He is always available for communication and willing to help. It was great working with someone w Ken is a positive, happy and energetic sales person. He is always available for communication and willing to help. It was great working with someone who treats you like family! We are now happy TLX owners!!! More

The Salesman Makes the Difference I have bought a car from Ken Powell and I cannot give him enough praise for the entire event. From the moment I came through the doors to the moment I I have bought a car from Ken Powell and I cannot give him enough praise for the entire event. From the moment I came through the doors to the moment I left with my new car, I felt completely safe and comfortable in Ken's care. I, personally, wasn't sure he would be able to help me with my situation and he pulled through with flying colors. As a customer, Ken makes you feel welcome and appreciated. He follows up with you on any concerns and doesn't make you feel as if you are pressured into anything. He puts your needs and concerns first and listens to you. I highly suggest visiting this dealership and seeing Ken if you are in need of a car! More

Excellent! We have been shopping for a used car and were ready to buy the day we went in. Only one car matched our dream car and the dealership rep was willing t We have been shopping for a used car and were ready to buy the day we went in. Only one car matched our dream car and the dealership rep was willing to work with us on a deal. Nothing but pleasant experience! Thank you! More

Superior Acura Fairfield is Superior ! I visited Superior Acura in Fairfield after my husband had stopped there and saw a vehicle which he felt I might be interested.After seeing the car I I visited Superior Acura in Fairfield after my husband had stopped there and saw a vehicle which he felt I might be interested.After seeing the car I wanted to purchase it. It was a used vehicle of another make and I needed to trade my car ,which I had purchased from Superior Acura a few years ago. The first option did not work out for the used vehicle but with the excellent help of Mr. Richard Withrow, sales, and his supervisor,Mr.Brandon Agee, I was able to drive off the lot in a brand new 2017 Acura! The payments are reasonable and I am happy! These gentlemen were professional and courteous. More

Kool Ken is Really Cool I recently purchased a 2017 Acura Premium from Superior Acura, and Kook Ken was the sales person who sole me my car.. When I called Ken, I explained t I recently purchased a 2017 Acura Premium from Superior Acura, and Kook Ken was the sales person who sole me my car.. When I called Ken, I explained to him that I had visited several dealerships, who subjected me to either the switch or bait routine that car dealerships tend to use to get perspective customers to their car lot by advertising an amazing car for a price that is too good to be true, and once there the sales person would tell them "hey sorry we just sold the car but hey we can put you in this car at a great price,." or they will refuse to negotiate a fair price for the car. , Ken shared with me that "he understood, and he promised to put me in the car that I wanted for the price that I wanted. All I can say is that Ken delivered way above expectations, and the entire management team at Superior Acura made my car purchasing as easy as possible, I recommend that if you are in the market for an Acura for a fantastic price from a dealership who sincerely cares about it's customer, the Superior Acura is the place to go, and ask for Kenneth Kool Ken, Powell. More

Wonderful Service by AJ AJ provide my family and I a fabulous service. We were very satisfied and will definitely come back and refer our family and friends. We love our cars AJ provide my family and I a fabulous service. We were very satisfied and will definitely come back and refer our family and friends. We love our cars! More

Very good purchasing experience Just got a new 2018 TLX from this shop. People there are very professional and helpful, and the overall experience is quite good with this purchasing. Just got a new 2018 TLX from this shop. People there are very professional and helpful, and the overall experience is quite good with this purchasing. More

AJ 👍 I enjoyed buying my car from AJ. He's a good guy and you can trust him to get a fair deal. Gary West Chester, OH I enjoyed buying my car from AJ. He's a good guy and you can trust him to get a fair deal. Gary West Chester, OH More

My Acura TLX I received great customer service from AJ. He took out time to share his knowledge and the features of the vehicles that I was interested in. After t I received great customer service from AJ. He took out time to share his knowledge and the features of the vehicles that I was interested in. After the test drive the load officers were just as great with their help and understanding my personal concerns. My overall experience was great and I would recommend Superior Acura and will be looking forward to working with them when I ready to purchase another vehicle. More