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Jeff Wyler Nissan of Cincinnati
Cincinnati, OH
383 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Helpful December 21, 2023
DO NOT BUY FROM WYLER-CINCINNATI, NISSAN! !! I negotiated, on late Monday, to buy a 2023 Murano Platinum online and came to an agreement pending inspection and a test drive. Asked when I coul !! I negotiated, on late Monday, to buy a 2023 Murano Platinum online and came to an agreement pending inspection and a test drive. Asked when I could see the vehicle and was told Wednesday at noon was the soonest. Drove 2 hours, after advising both the salesman (Levar) and the sales manager (Shawn) that I was on my way, and they both confirmed that all was good. Arrived at exactly 12 noon and after a short delay was advised that the car had been sold on Tuesday evening!! The first time that I was EVER advised that they would NOT hold a used vehicle was when I arrived at the dealership!! What good is it to buy online if they are going to sell it out from under you, before you even have an opportunity to see it????? Previously bought another Murano Platinum from this dealership, but NEVER AGAIN!!!! This is the most unprofessional dealership that I have ever had the misfortune of dealing with!!!! More
by bob
Employees Worked With
Levar McCullum, Shawn Moore
December 18, 2023
Outstanding sales experience with both Levar and Jesse! When Levar was busy and not able to directly help us, Jesse stepped in and did a fantastic job explaining all of the details of our car. The sales When Levar was busy and not able to directly help us, Jesse stepped in and did a fantastic job explaining all of the details of our car. The sales staff really works well together and makes the experience fun! The dealer also did an AMAZING job of preparing the car for sale. They performed a ton of services on it, and were very flexible in addressing any concerns. Our vehicle is extremely clean! Only concern: Beware of the line item called "Accessories." For us, it simply appeared as a ~$2,500 balance sheet item without us asking for it. We finally learned it was part of the Wyler Protection package. We were able to trim an optional portion of it. But this, along with the confusing array of a dozen warranty and protection options, felt like overkill for us. Our son was a first-time used car customer in the lower end of the price scale ($13K). Maybe they can tailor the presentation of these add-ons to the audience. More
by Ron M
Employees Worked With
Levar McCollum (5-star), Jesse Pence (5-star), Jimmy Singer
August 13, 2023
DO NOT BUY A USED CAR FROM HERE! WE purchased a Nissan Pathfinder on Monday and on Sunday the check engine light comes on. The car was driven less then 200 miles in those 6 days and WE purchased a Nissan Pathfinder on Monday and on Sunday the check engine light comes on. The car was driven less then 200 miles in those 6 days and I was told because the car is over 100K miles I had to sign a AS IS and there for they are off the hook. Then they have the nerve to call me when I tell me that they are off the hook. I will NEVER buy a car from here again. This is fraud! More
by Nick Hostetler
Employees Worked With
Tim
February 25, 2023
DO NOT buy a used car from this dealership , they sold me a 17,300 lemon .. I don't know how they sleep at night !! There is so much wrong with this car they are doing the bare minimum to fix it , and they r a 17,300 lemon .. I don't know how they sleep at night !! There is so much wrong with this car they are doing the bare minimum to fix it , and they refuse to fix the rest .. I let them have it they are lying , cheating a$$ people !!! So every Saturday I will put big signs on my car on both sides saying Jeff wyler Nissan sold me a 17,309 lemon and I'm driving back and forth in front of the dealership starting next Saturday.. anyone car to join me look me up on FB Toni Badr " Toni Whitt " pleaseeee people go to the next dealership More
by Lee197198
Employees Worked With
Michael Ingram, Delton Colvard, Scott Reid
August 16, 2022
Kirt Thomas was very friendly with a beautiful smile. Excellent customer service. He’s truly an asset with Nissian 😃. I will definitely recommend him. Keep up the awesome work. Excellent customer service. He’s truly an asset with Nissian 😃. I will definitely recommend him. Keep up the awesome work. More
by Debra
Employees Worked With
Kirt Thomas
June 29, 2022
I bought a used car for $40,000 and it had some scratches on it. They said they would fix the scratches and I can come back at a different time, and they still haven’t contacted me even after several emails on it. They said they would fix the scratches and I can come back at a different time, and they still haven’t contacted me even after several emails and now it’s been a month. Also they charge me $995 for detailing the car and supposedly sanitizing it. And they said Mr. Wyler did this as a favor to everybody, and I said it’s a favor I had to pay for. I’ll never buy another car from them again. More
by Cottinghammeg
Employees Worked With
Bridgette Jones
July 20, 2021
They bought my truck from me and I had no issues'. They paid me what they said they would. They paid off my loan and sent me a check with in 3 days. Could not ask for anything more. The staff is super frie paid me what they said they would. They paid off my loan and sent me a check with in 3 days. Could not ask for anything more. The staff is super friendly and everything is straight forward. No hidden fees and no surprises. Thanks Doug from Milford More
by Blitz
Employees Worked With
Bridgett
