Jeff Wyler Nissan of Cincinnati

I bought a new 2005 Xterra from this dealership in Aug 05. My sales experience was very nice & I have no complaints about it. But before even hitting 1,000 miles on my vehicle a steering problem started. 05. My sales experience was very nice & I have no complaints about it. But before even hitting 1,000 miles on my vehicle a steering problem started. This vehicle has been to Falhabers service dept 4 times - and is still not fixed. 1st time they sprayed oil all over my dash, windsheild, & radio. 2nd time they only sprayed more oil. 3rd time they aligned my tires!! And 4th time they actually cut away rubber from the inside the steering cover! Only after I complained to the manager was I offered a loaner, an apology, & any friendlyness from the service staff. More

We went to Falhaber to drive/get a quote on a Quest. Kept us there for 2 hours trying to get a firm price on the van. They did not have the options we wanted on the lot and were not offering to get it Kept us there for 2 hours trying to get a firm price on the van. They did not have the options we wanted on the lot and were not offering to get it for me even though they tried to negotiate over it?! My pregnant wife was hungry and tired after 2 hrs so we said we would go to lunch and come back to discuss the price on the options we wanted; I asked them to get it straight while we were gone. They told us that they could not guarantee the 'great price' we were offered if we left and came back. We came back after lunch and were presented with a low-ball trade in offer and near sticker price on a van w/o the options we wanted. We left and bought a Honda. More