
Jeff Wyler Superior Honda
Cincinnati, OH
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Just bought a 2022 HR-V here. My Honda Civic couple became too difficult for me to constantly get in & out of (I'm 71) so I decided to get an HR-V (I had a CRV for 18 years so figured a smaller version became too difficult for me to constantly get in & out of (I'm 71) so I decided to get an HR-V (I had a CRV for 18 years so figured a smaller version of it would be perfect). I sought out sales consultant Steve Kaplan since he'd been so knowledgeable & personable last time. He didn't let me down! (Rick the financial guy was cooperative, too). The fact that I even have a 2022 is a miracle! With the problem of lack of semiconductor chips, the automotive world is sluggish. Everyone there is friendly & helpful. Free Starbucks coffee while you wait. Steve held that HR-V for me and went through the basics so I could safely drive that white EX with safety features home. Thank you, Superior! More
Recently purchased a new Civic from Superior. Worked with Jay Ntumba who was very knowledgeable and professional. Would definitely recommend him to any family and friends. with Jay Ntumba who was very knowledgeable and professional. Would definitely recommend him to any family and friends. More
Excellent job Steve in providing us with information on making our descion to purchase our new CRV , great job Rick to helping us get the right financing making our descion to purchase our new CRV , great job Rick to helping us get the right financing More
Disorganized. Quoted price and it went higher in next phone call. Negotiated lower price. Came to pick it up and they didn’t have the work completed after 2 days. Price was higher in person and had to ta phone call. Negotiated lower price. Came to pick it up and they didn’t have the work completed after 2 days. Price was higher in person and had to talk to someone about fixing it again. Brought in the next day when part was supposed to be in. Called ahead to ensure part was there. Told 1.5 to 2 hours for install of cellnoid. It would be less time if I waited. After waiting one hour was told that it would be at least a few more hours. Terrible customer service More
I believe these negative reviews are planted by someone with a wicked vengeance or a competitor. I have dealt with Superior Honda since 2001 and have nothing but praise for their courtesy and efficiency. R with a wicked vengeance or a competitor. I have dealt with Superior Honda since 2001 and have nothing but praise for their courtesy and efficiency. Rick Friedman especially. They all go above and beyond. Michael Stubbs. More
Did not have a good experience on March 16, 2021 while purchasing a 2021 CRV. Felt misled by our salesman, the finance person and then later the new car manager when trying to resolve issues. Have contact purchasing a 2021 CRV. Felt misled by our salesman, the finance person and then later the new car manager when trying to resolve issues. Have contacted American Honda. I would not recommend this dealership. More
Courteous and professional team that does a fantastic job catering to the needs of the client! My wife and I brought our two girls in, and Hank Osborne and Steve Kaplan made taking care of paperwork very eas catering to the needs of the client! My wife and I brought our two girls in, and Hank Osborne and Steve Kaplan made taking care of paperwork very easy with two little ones running around screaming. We also got to chat with Carl Warren, the used car sales manager. Such a nice guy. Donnie Petro was out finance manager. He did a great job explain all the options. We didn't feel pressured at all. He also was able to get us in and out of the finance office quickly and easily! More
Overall excellent experience with my new lease!! Made an appointment to test drive and the car was ready. Very little back and forth on negation and quickly came to an agreement. appointment to test drive and the car was ready. Very little back and forth on negation and quickly came to an agreement. More
I purchased a gently used SUV from Tyler Simmons. He was extremely helpful, knowledgeable and kind. He made the process very easy and really worked hard to get the deal done. Thank you, Tyler! extremely helpful, knowledgeable and kind. He made the process very easy and really worked hard to get the deal done. Thank you, Tyler! More
My wife unfortunately totaled her car and we needed a car pretty quick. We had found a used Nissan at Superior Honda and we went to take a look. Kevin Peters and Matt (I can't remember his last name; he was pretty quick. We had found a used Nissan at Superior Honda and we went to take a look. Kevin Peters and Matt (I can't remember his last name; he was very new) came out and met with us. We asked them to test drive it and they never batted an eye. They had us go inside to get the keys, copy of our DLs and we were off. They took us on a very good route so we can feel how the car handled. They never pressured us into buying a new/used Honda. They ran numbers with us, showed us payment options, and we let them know we needed time to think about it. We had done a lot of car shopping that day. They were understanding. It was the fact that we went in looking for a specific car and they showed it to us. They never pressured us into anything else. I would highly recommend these 2 sales men. More