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Jeff Wyler Superior Honda

Cincinnati, OH

4.4
764 Reviews

4777 Spring Grove Avenue

Cincinnati, OH

45232

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Showing 764 reviews

August 14, 2021

Just bought a 2022 HR-V here. My Honda Civic couple became too difficult for me to constantly get in & out of (I'm 71) so I decided to get an HR-V (I had a CRV for 18 years so figured a smaller version More

by phebek
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick financial officer, Steve Kaplan
Aug 17, 2021 -

Jeff Wyler Superior Honda responded

We always strive to provide the best car-buying experiences for our customers, and we're glad our team could help you out. Enjoy your 2022 HR-V!

August 02, 2021

Recently purchased a new Civic from Superior. Worked with Jay Ntumba who was very knowledgeable and professional. Would definitely recommend him to any family and friends. More

by Karen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Ntumba, Donny Petro
Aug 17, 2021 -

Jeff Wyler Superior Honda responded

We're glad to hear you had a great experience working with Jay. Enjoy your new Civic!

July 31, 2021

Excellent job Steve in providing us with information on making our descion to purchase our new CRV , great job Rick to helping us get the right financing More

by Madogky
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Kaplan, Walter Evans, Rick Friedman
Aug 17, 2021 -

Jeff Wyler Superior Honda responded

Thank you for the wonderful review. We're glad we could help. Enjoy your new CR-V!

July 09, 2021

Disorganized. Quoted price and it went higher in next phone call. Negotiated lower price. Came to pick it up and they didn’t have the work completed after 2 days. Price was higher in person and had to ta More

by tristamariepharmd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jason
Jul 14, 2021 -

Jeff Wyler Superior Honda responded

Thank you for your feedback. We don't see you in our system but would love to chat with you. Please call our Service Manager, Matt Brosz at 513-542-8000.

June 20, 2021

I believe these negative reviews are planted by someone with a wicked vengeance or a competitor. I have dealt with Superior Honda since 2001 and have nothing but praise for their courtesy and efficiency. R More

by captainspub316
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Walter Evans
Jun 20, 2021 -

captainspub316 responded

I am now in California. We shipped our 2015 Civic here and still love it. I just had to respond to the negative reviews I read, especially about Rich Friedman. If we come back home we'll be sure to stop by. Safe Blessings all.

May 14, 2021

Did not have a good experience on March 16, 2021 while purchasing a 2021 CRV. Felt misled by our salesman, the finance person and then later the new car manager when trying to resolve issues. Have contact More

by Really
Recommend Dealer
No
Employees Worked With
Tim (finance), Avery Simpson, Jesse Bundy
May 17, 2021 -

Jeff Wyler Superior Honda responded

Thanks for your feedback. We know that you've been speaking with Jesse who's been helping you resolve the issues.

March 22, 2021

Courteous and professional team that does a fantastic job catering to the needs of the client! My wife and I brought our two girls in, and Hank Osborne and Steve Kaplan made taking care of paperwork very eas More

by pwbarbosa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donny, Steve Kaplan, Hank Osborn, Walter Evans, Avery Simpson, Kevin Young, Carl Warren, Donny Petro, Christopher Bomar
Mar 24, 2021 -

Jeff Wyler Superior Honda responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

February 27, 2021

Overall excellent experience with my new lease!! Made an appointment to test drive and the car was ready. Very little back and forth on negation and quickly came to an agreement. More

by uwailin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Kaplan, Rick Friedman
Mar 06, 2021 -

Jeff Wyler Superior Honda responded

We appreciate your positive review about your recent experience with us!

February 04, 2021

I purchased a gently used SUV from Tyler Simmons. He was extremely helpful, knowledgeable and kind. He made the process very easy and really worked hard to get the deal done. Thank you, Tyler! More

by Matthewrota
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler Simmons
Feb 05, 2021 -

Jeff Wyler Superior Honda responded

We appreciate your positive feedback. Tyler and the rest of our team enjoyed working with you, and we hope you enjoy your new-to-you SUV for years to come. Safe travels!

December 15, 2020

My wife unfortunately totaled her car and we needed a car pretty quick. We had found a used Nissan at Superior Honda and we went to take a look. Kevin Peters and Matt (I can't remember his last name; he was More

by Pkolks
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Peters; Matt
Dec 15, 2020 -

Jeff Wyler Superior Honda responded

We're sorry that your wife totaled her car. We're happy that Kevin and Matt were able to help you. Buying a car is a big decision and our goal is to provide you everything you need to make the decision that's best for you. Thank you.

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