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Jenkins Chrysler Dodge Jeep Ram of Homosassa - Service Center

Homosassa, FL

4.4
829 Reviews

829 Reviews of Jenkins Chrysler Dodge Jeep Ram of Homosassa - Service Center

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June 08, 2023

Great service and we always get my truck serviced with this dealer great service and customer service thank you More

by cmjga
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Hoyt
Jun 12, 2023 -

Jenkins Chrysler Dodge Jeep Ram of Homosassa responded

Thanks so much for the review! We're glad we were able to take care of your needs. Please visit again!

June 08, 2023

Wrong Email tried calling twice to fix this problem but no one seems To care! More

by dogbitemailman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ashlee Spivey, Shane Tofthagen, Callie Zimmerman, Jason Hoyt, Tommy Tufano, Nate West
Jun 12, 2023 -

Jenkins Chrysler Dodge Jeep Ram of Homosassa responded

Customer satisfaction is important to us here at Jenkins Chrysler Dodge Jeep Ram of Homosassa. I would like to learn more about your visit with us and the low rating you have shared. Please reach out to me at 352-563-2277 x 3046 at your earliest convenience to discuss your concerns in more detail. I look forward to hearing from you. – John Strow, Customer Relations Manager

June 08, 2023

The service was fast and timely all issues were addressed and questions answered. Friendly and knowledgeable staff . More

by mark.fricano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashlee Spivey
Jun 12, 2023 -

Jenkins Chrysler Dodge Jeep Ram of Homosassa responded

Thank you for your kind review! If you have any further questions, please give us a call. We're always happy to help!

June 07, 2023

Overall the team is good to work with. Tommy & Mike in the Service dept have been very easy to work with. The warranty work on both a taillight going out and needing the hood repainted on More

by info@riouxmedia.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy Tufano
Jun 12, 2023 -

Jenkins Chrysler Dodge Jeep Ram of Homosassa responded

Thank you for allowing us to maintain your vehicle. We appreciate your high marks for our Service Department!

June 07, 2023

Would have been nice had the person I spoke with when I made my appointment had made sure you had the part in stock before I drove all the way from Citrus Springs to discover you didn’t have it. It is als More

by JUNE4
Service Communication
Recommend Dealer
No
Employees Worked With
Shane Tofthagen
Jun 12, 2023 -

Jenkins Chrysler Dodge Jeep Ram of Homosassa responded

Thank you for your feedback. If you could provide more information to us, we would be more than happy to try and make this situation better. Please contact me at 352-563-2277 x 3046 at your earliest convenience. I hope to hear from you soon. – John Strow, Customer Relations Manager

June 07, 2023

Everyone in this dealership was very helpful and courteous. They were also very knowledgeable. It was all in all a very pleasant experience. More

by SHARIMEDINA
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Shane Tofthagen, John Wahnon
Jun 12, 2023 -

Jenkins Chrysler Dodge Jeep Ram of Homosassa responded

Thank you for sharing your experience with us. We look forward to your next visit!

June 05, 2023

delivery was a mess. no one knows anything about vehicle. maybe someday they will improve. More

by mrdogo.home
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Marshall Ryl
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashlee Spivey, Blake Chambers
Jun 05, 2023 -

Jenkins Chrysler Dodge Jeep Ram of Homosassa responded

Customer satisfaction is very important to us. We would like the opportunity to know how we can improve. Please contact me at 352-563-2277 x 3046. - John Strow, Customer Relations Manager

June 02, 2023

WHEN I BOUGHT MY VAN FROM YOU IN 2020 I WAS PROMISED 3 YRS OF FREE OIL CHANGES,WHICH EXPIRES IN DEC.YOU WANTED TO CHARGE ME $129 I BALKED AND TOLD THEM ABOUT WHAT I WAS PROMISED.I EVEN SAID IS IT WORTH IT More

by alexshlatz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jason Hoyt
Jun 02, 2023 -

Jenkins Chrysler Dodge Jeep Ram of Homosassa responded

Thank you for your feedback. If you could provide more information to us, we would be more than happy to try and make this situation better. Please contact me at 352-563-2277 x 3046 at your earliest convenience. I hope to hear from you soon. – John Strow, Customer Relations Manager

Jun 02, 2023 -

alexshlatz responded

I know what our agreement was 100%.WHY????Because my prior servIce done at Jenkins you wanted to charge me so they looked it up and said you are correct we will honor it till Nov.2023.So I will put it back in your hands,If you truly want to make it right .Give me a check for $60 the cost of the oil change done at IN/OUT in Homosassa .YOUR CALL?My question to you this if you wish for me to buy my next vechile from you MAKE IT RIGHT.I came to this dealership under the previous owners.WHY?Because EAGLE GMC pulled the same type of xx .THEY DIDNT HONOR OUR AGREMENT WHEN I BOUGHT THE PRIOR MINI-VAN.Alex Shlatz 860-377-6404

June 01, 2023

The crew that took care of my battery problem where great thank you so much for taking me in right away More

by rb8453
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate West
Jun 02, 2023 -

Jenkins Chrysler Dodge Jeep Ram of Homosassa responded

Thank you so much for your feedback about your experience! We strive to treat our customers like family. Our team will be very happy to hear about your kind words! We look forward to your next visit!

June 01, 2023

I had a great experience at Jenkins Jeep in Homosassa. I brought my car in for an oil change and tire rotation. Service was very quick and professional. I was very pleased with the experience. More

by ashumate523
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashlee Spivey, Shane Tofthagen, Callie Zimmerman, Jason Hoyt, Tommy Tufano, Nate West
Jun 02, 2023 -

Jenkins Chrysler Dodge Jeep Ram of Homosassa responded

Thank you for your kind review! If you have any further questions, please give us a call. We're always happy to help!

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