Back

Jenkins Chrysler Dodge Jeep Ram of Homosassa - Service Center

Homosassa, FL

4.4
829 Reviews

829 Reviews of Jenkins Chrysler Dodge Jeep Ram of Homosassa - Service Center

Sort by
October 01, 2021

I’ve spent 100k on vehicles within the past year there and when one had a service issue, they were unwilling to provide me a loaner vehicle. Meanwhile they had my new 2021 ram there for 10 days. They said More

by daniel.cummings4531
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeff Hardin
Nov 12, 2021 -

Jenkins Chrysler Dodge Jeep Ram of Homosassa responded

I am sorry that your experience was only 1-star. I also hope that we have resolved this concern of yours. If not or you have any questions or concerns at all please feel free to contact me anytime! Thank you, Desiree Bower Customer Relations Manager 352-564-8668- EXT. 5252

October 01, 2021

Cathy takes great care of me and my car! She is professional and gets me back on the road! More

by Jao
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
N/A
October 01, 2021

Kathy Watkins has always exceeded our expectations. Very responsive and delivers on time as promised, no complaints at all. More

by jboat1979
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Watkins
October 01, 2021

Great timely service Wait time was not long- repair was Great timely service Wait time was not long- repair was done as expected and as promised More

by dhc_ken1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy
October 01, 2021

I had no problems with the work that was done. Kathy was awesome to talk with. More

by glowbabe056
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy
October 01, 2021

Went in for an oil change Saturday morning, came home and the truck was leaking oil badly. Got underneath the oil filter was so loose about to fall off with metal shavings all around the rim of the oil file More

by tidwellbros
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cathy was great
Nov 12, 2021 -

Jenkins Chrysler Dodge Jeep Ram of Homosassa responded

Your negative experience is concerning to me. We pride ourselves on excellent customer service, and I sincerely apologize for the situation you experienced. We will certainly use this as a coaching opportunity for our associates. Please feel free to contact me with any further questions or concerns at 352-564-8668 ext. 5252. Desiree Bower Customer Relations Manager

October 01, 2021

Service went very smoothly, on time Service writer was courteous and knowledgeable would recommend to others More

by david.deuel62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James
October 01, 2021

The customer service was very good. Took longer than expected but the welcoming made up for it. The prices are shameful. I will not be back for service on either of my two vehicles. More

by stevens-terry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Eining
October 01, 2021

The Sales man was polite and he was ready to answer any questions I had. They were prompt when I told them I had a tire that was not holding the right amount or air. They fixed it. It had a nail in it. Als More

by crystalgreyhound
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mirko Kolaric, Eric Eining
October 01, 2021

Didn’t have vehicle in computer , suppose to have 1/2 price oil changes didn’t honor that Was told I need service that Chrysler website said I did not need More

by CUSTSHARLEYSOFTTAIL
Recommend Dealer
No
Employees Worked With
Don’t remember employees name
Nov 12, 2021 -

Jenkins Chrysler Dodge Jeep Ram of Homosassa responded

I am sorry that your experience was only 1-star. I also hope that we have resolved this concern of yours. If you have any questions or concerns at all please feel free to contact me anytime! Thank you, Desiree Bower Customer Relations Manager 352-564-8668- EXT. 5252

...
82