Jerry Seiner Mazda
Las Vegas, NV
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This dealership is a disaster. From sales to service I have had nothing but lies and trouble. Would never trust them to buy a car again. Sales scheduled an appointment to finalize From sales to service I have had nothing but lies and trouble. Would never trust them to buy a car again. Sales scheduled an appointment to finalize papers and had to sit there for 4 hours because they hadn’t even started paperwork. After they called for us to sign title of car we traded in and when my husband went there no one knew anything and said it was taken care of. Husband had to go there bc we had mail in tire and Crystal told us we had to buy a new tire bc service had been trying to work on tire and couldn’t fix it bc the mail was too big. However when we looked the tire was still on car and no one had even looked at it- lied to try to sell us new tire! Then a week later got another call to come back to sign title(that was taken care of a week ago) and that we both had to sign. Husband got there and they couldn’t find title and it took forever and ended up only needing one signature. HORRIBLE More
They charge you for DMV processing but they don’t do it. I bought a new car and was told I would get plates in the mail. My temporary plate expired and I called to get an update. Lady told me we don’t do th I bought a new car and was told I would get plates in the mail. My temporary plate expired and I called to get an update. Lady told me we don’t do that here you have to go to the dmv to register. What!? It’s a new car, I paid for processing and a month later after my plate expired they say they will not handle the docs. I called 7 times to speak to a supervisor, no reply, straight to voicemail. Mind you I called from same number and I had no problem reaching someone the first time but once they knew I needed their help they stopped communicating. Do not buy a car from here. Don’t be fooled by good reviews. Salesman beg for the survey and I was told if I didn’t leave a good survey he would be fired. More
Was in this Dealership and spoke with a Salesman named Seth. He answered all my questions I feel truthfully. I would definitely refer him to help anyone who is interested in buying a new car. Seth. He answered all my questions I feel truthfully. I would definitely refer him to help anyone who is interested in buying a new car. More
The service was great. Handled all of my concerns. Jacob was great about explaining all the items on the invoice and what was needed now and what could wait a bit. Very honest and helpful. Jacob was great about explaining all the items on the invoice and what was needed now and what could wait a bit. Very honest and helpful. More
Service department is wonderful, Best Service. Crystal is wonderful to work with. She keeps you up to date with any service needs. Enjoy the video and text messages. I only take my Mazda's to them! wonderful to work with. She keeps you up to date with any service needs. Enjoy the video and text messages. I only take my Mazda's to them! More
I have had nothing less than top notch service since I entered their doors . They really do have an excellent staff throughout. From Tony the dealer to manager , finance and now continued excellent servic entered their doors . They really do have an excellent staff throughout. From Tony the dealer to manager , finance and now continued excellent service from Crystal at the service department and Seth the technician . I am very pleased with this dealership! Best in Las Vegas ! More
From the time I pulled up to the Mazda service station and was greeted by Crystal I've never felt so fully taken care of. From her greeting me 2 takeing me to cashier window and in between. Crystal is a s and was greeted by Crystal I've never felt so fully taken care of. From her greeting me 2 takeing me to cashier window and in between. Crystal is a superb asset 2 Earnhardt Mazda dealership. More
Jacob in service is awesome. Salesman as well. The Jacob in service is awesome. Salesman as well. The finance manager not so much. He put paperwork through showing a lien holder when I paid cash. He Jacob in service is awesome. Salesman as well. The finance manager not so much. He put paperwork through showing a lien holder when I paid cash. He nor their title person returned phone calls. I made many phone calls trying to find the title. Purchased car the end of March and finally received my title on July 28. Did not make me happy that I had to be the one to contact the lien holder (that had no idea who I was) and the same with DMV and no apparent help from dealership. More

