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Jerry Ward Autoplex

Union City, TN

Overview
Employees
Reviews
Vehicles
4.9
1,713 Reviews
Jerry Ward Autoplex is located right in Union City, TN which puts us in the perfect place to serve all of Obion County and Northwest Tennessee. From our friendly staff, to our laid-back atmosphere, we can assure you that you will have a great time browsing, test driving, and even buying. We want you to feel comfortable with your purchase, not just today, but months and even years from now! Come buy your next vehicle from the #1 highest rated used car dealership in Tennessee for 6 years in a row 2019, 2020, 2021, 2022, 2023 and now for 2024!
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524 E Reelfoot Ave

Union City, TN

38261

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Showing 1,713 reviews

November 08, 2026

Very friendly and welcoming. They were very committed to helping me to the best and fullest of their abilities. More

by robertquimen
Recommend Dealer
Yes
Employees Worked With
Mike Akers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Akers
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November 05, 2026

Need to keep customer in the loop with the progress of the repairs instead having customer calling for progress More

by Wsk3482
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Norman Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Akers
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 06, 2026 -

Jerry Ward Autoplex responded

Thank you! We appreciate your business and look forward to helping you with any questions or future needs. Thank you for choosing Jerry Ward Autoplex.

October 26, 2026

Worth the drive. Best customer service I've experienced in a very long time. I highly recommend. More

by Kibrown
Recommend Dealer
Yes
Employees Worked With
Jerry, Todd and Tony all helped. Tony was my primary contact and did a great job keeping me informed.
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Oct 28, 2026 -

Jerry Ward Autoplex responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

October 26, 2026

Everyone was friendly and helpful . Norman did a great job getting the loan approved for the vehicle More

by strain.b
Recommend Dealer
Yes
Employees Worked With
Norman Lee
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Oct 26, 2026 -

Jerry Ward Autoplex responded

Thank you for choosing Jerry Ward Autoplex. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

October 26, 2026

They all were great. They treated me right and fair. I would recommend them to anyone. More

by mustanglori38059
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Norman Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Akers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Gorton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 26, 2026 -

Jerry Ward Autoplex responded

Thank you! We appreciate your business and look forward to helping you with any questions or future needs. Thank you for choosing Jerry Ward Autoplex.

October 21, 2026

Great customer service! Friendly and very helpful with any questions that you may have. I love the vehicle I got from them. More

by annapearson35
Recommend Dealer
Yes
Employees Worked With
Mike Akers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Akers
Print
Oct 21, 2026 -

Jerry Ward Autoplex responded

Our team, including Mike, enjoyed assisting you through the purchase of your Ford Focus. Knowing that you felt supported and had all your questions answered is rewarding. We’re thrilled you love your Focus.

October 17, 2026

Excellent as always. Always meet you with a smile, great customer service, asked what service is needed and will take you in that direction or handle the situation themse More

by bervin761
Recommend Dealer
Yes
Employees Worked With
Mike Akers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Akers
Print
Oct 17, 2026 -

Jerry Ward Autoplex responded

Knowing that our team consistently greets you with a smile and takes care of your service needs right away means a lot to us. We’re glad your Nissan Rogue receives prompt, attentive service while you make yourself comfortable. Your kind words and five-star rating encourage us to keep delivering this level of care.

October 16, 2026

Had road noise in car. Techician found it was the sunroof He explained my options More

by macdaddy5955
Recommend Dealer
Yes
Employees Worked With
Huff
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Oct 19, 2026 -

Jerry Ward Autoplex responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

October 09, 2026

The purchase was a breeze. The trade in value offered for my vehicle was the highest I had been offered. Ultimately, I chose Jerry Ward because of the convenience of vehicle pi More

by Julie Ward
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Norman Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Akers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Oct 09, 2026 -

Jerry Ward Autoplex responded

Knowing that the purchase process felt effortless and that our trade-in offer was the highest you’d received means a lot to our team. We’re pleased we could arrange convenient pick up and drop off for your Toyota Highlander’s routine maintenance.

October 08, 2026

The dealership staff was very helpful. They delivered our car directly to our home. On a second trip they delivered our paperwork This extra time they took for us was greatly appreciated. More

by davisbj
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tony Dobson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Oct 08, 2026 -

Jerry Ward Autoplex responded

Your mention of the home delivery of your BMW 330 and the detailed walkthrough reflects how we strive to make car buying effortless. Hearing that you appreciated our patience and support means a lot to our team.

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