Jerry's Ford of Leesburg

Jerry’s Ford is always a wonderful experience. The Customer Service, the expertise, and the dealership’s cleanliness cannot be beat. The Customer Service, the expertise, and the dealership’s cleanliness cannot be beat. More

I have always taken my Explorer to Jerrys Ford Leesburg for service. The service team has always been professional, and the estimates very rarely go over the original estimated service price. for service. The service team has always been professional, and the estimates very rarely go over the original estimated service price. More

Worst car buying experience I have ever had, purchased a car and had major engine issue following day. Dealer refuses to assist in repairs. Took a month to transfer a registration, communication is terrible car and had major engine issue following day. Dealer refuses to assist in repairs. Took a month to transfer a registration, communication is terrible. The GM doesn’t answer any phone calls or emails and never replies back. They have unnecessarily expensive add on fees. Would love to hear a response back from the GM but good luck with that More

After receiving an estimate for repairs to a crank shaft engine warning code I pulled the vehicle and checked the repair codes myself. There were multiple codes not mentioned in the estimate. Was this int engine warning code I pulled the vehicle and checked the repair codes myself. There were multiple codes not mentioned in the estimate. Was this intentional? It turned out the issue was a low fuel pump pressure in the gas tank's fuel pump, and the engine was not getting adequate fuel. The vehicle was in a "safe" mode to protect the engine. That was the root of the problem. Even though the engine repair codes included it, it was not diagnosed in the repair estimate. Why? More

It was a fantastic experience from beginning to end. I really appreciated that they were not pushy salesmen and women. They had no problem letting our mechanic test drive and check the car out. Treated I really appreciated that they were not pushy salesmen and women. They had no problem letting our mechanic test drive and check the car out. Treated us great. Price was great too. Caroline was our sales person, would like to thank her again for being so kind and easy to work with. My only disappointment was the warranty. Only covers 50% of some things and not a great warranty either. I was told by the another sales person it had a warranty before I looked at the car. Then when we went to purchase they said that it had no warranty. Because it was in the texts conversation, they did honor it. Purchased a 2017 Ford Explorer. Will definitely purchase from them again! More

As usual, upon arrival to service my 2019 Ford Fusion, I was met by a professional and friendly service team. They communicated with me during the service visit, advising me of the progress. The car was rea was met by a professional and friendly service team. They communicated with me during the service visit, advising me of the progress. The car was ready for pick-up rather quickly. Thank you, Jerry's Ford Service More

Worse dealer ever they advertise cars for scam price when you call they double charge destination fee and a bunch of stuff they offer Mustang for 39k and send me Paperwork for 42k stay away from this plac you call they double charge destination fee and a bunch of stuff they offer Mustang for 39k and send me Paperwork for 42k stay away from this place More

From start to finish these guys were great! Phil greeted us quickly, had the truck pulled around and on a test drive we went! Amir (Sales Manager) was straight forward about the purchase and ma Phil greeted us quickly, had the truck pulled around and on a test drive we went! Amir (Sales Manager) was straight forward about the purchase and made the process easy with multiple options. Jerry in finance was a pleasure to deal with as well! The whole process was smooth and we were in and out in half the time a normal dealer takes to work a deal! Would 100% recommend! More

Very good dealership. Nice selection, great prices, and a knowledgeable and friendly staff. Amar ( a manager ) took time to personally help me and is the very best. I high Nice selection, great prices, and a knowledgeable and friendly staff. Amar ( a manager ) took time to personally help me and is the very best. I highly recommend them for your next automobile purchase and auto related needs. Thanks much !! ❤️🙏🇺🇸 More

Shawn Grimett is excellent! He provided excellent customer service and made my first service visit to Jerry’s Ford In Leesburg a great experience. I live in Sterling, Va, but wa He provided excellent customer service and made my first service visit to Jerry’s Ford In Leesburg a great experience. I live in Sterling, Va, but was willing to drive to Leesburg for my service. I recently bought a new 2025 Mustang MachE at Jerry’s Ford, and the experience was amazing! I had a sense this may be the culture of this group here, and the service to my wife’s Ford EchoSport confirmed this. There is a Ford service center less than 2 miles from my home that both my wife and daughter had terrible service. The 10 mile drive to Jerry’s is worth it! More