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Jerry's Toyota

Baltimore, MD

4.2
964 Reviews
Jerry’s Auto Group is one of the top Chevrolet and Toyota dealers in MD and was founded in 1957 with the opening of Jerry’s Chevrolet in the Govans neighborhood of northern Baltimore City. Back then the slogan was “5600 York Road at Bellona, best place to become a Chevrolet ownah!” With business expanding, coupled with the growth Baltimore County began experiencing in the 1960s, Jerry’s Chevrolet moved to its current location on Joppa Road in 1971. It’s now accompanied by Jerry’s Collision Center, one of the few Toyota-certified collision centers in the Baltimore area. Fast forwarding 10 years, Jerry was looking to diversify his auto group. He decided to purchase a Toyota MD franchise in 1981 because he admired Toyota’s full model lineup of cars and trucks, as well as its reputation for reliability. Shortly after, Jerry’s Mitsubishi became the third brand in the auto group in 1983. Jerry’s Toyota outgrew its original one-car showroom at Belair and Moravia in a matter of 3 years, moving to its current location in 1984 where it’s been among the best Toyota dealers in MD ever since. Since he first entered the automotive industry, Jerry’s primary goal was to leave a positive footprint in the community, and prioritize customer service above everything else. To this day, Jerry’s Toyota in MD is a proud sponsor of local youth programs in northeastern Baltimore County. Jerry’s Toyota sponsors a variety of baseball and softball programs. These sponsorships have helped lower registration fees as well as provide new equipment. In April 2015, Jerry’s Toyota’s donation to The American Heart Association helped pay for CPR kits and education for 24 local schools, including Towson, Parkville, Sparrows Point, and Kenwood High, as well as Calvert Hall and Boys Latin. In addition to enriching the area’s youth, Jerry’s also sponsors and donates to a variety of community events including the Tots@10:00 program at The Avenue at White Marsh, the Fullerton Fireworks Foundation, the Towson 4th of July Parade, and the Calvert Hall Band Car Show. Every autumn for 12 years running, Jerry’s Auto Group hosts a car show benefitting the Muscular Dystrophy Association (MDA). Each summer, Jerry’s also hosts a golf tournament benefitting the MDA. Since 2014, we have raised over $100,000 towards the purchase of power wheelchairs and organizing handicap-accessible summer camps. Learn more about all of Jerry’s offerings, including vehicles from Chevrolet, Mobility and Toyota in Maryland by stopping by any of our dealerships or contacting a representative today!
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8001 Belair Road

Baltimore, MD

21236

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Showing 964 reviews

October 01, 2025

They lie a lot about the price and inflate the final cost. Went in for a 22k car and the final price was almost 42k. Lots of hidden charges. Salesmen and fibane are very dishonest More

by DavidA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Stuart Weinstein
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2025 -

Jerry's Toyota responded

Please accept my sincere apologies for your recent negative experience. I’m sorry to hear you were less than satisfied with your purchase experience. Please email our general manager at MattB@JerrysAutoGroup.com if you would like to discuss your experience further.

September 29, 2025

so far so good , car is running again getting around and about happy to ride again! More

by Chelsea
Recommend Dealer
Yes
Employees Worked With
Ryan Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Foremann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2025 -

Jerry's Toyota responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Jerry's! If you have any further questions, please give us a call. We're always happy to help!

September 26, 2025

Amanda and other service personnel and the tech very professional and respectful I was completely satisfied and everything for service at that time have been addressed. More

by jeffreyseymour11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Sering
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2025 -

Jerry's Toyota responded

Thank you for the fantastic review! We're thrilled to hear that you had a smooth and awesome experience with us.

September 26, 2025

SERVICE: We had an airbag sensor recall. We dropped off our vehicle the day prior. They arranged a lyft driver pickup to get us back home. Everything was done from drop off to home within 1/ More

by sremeikis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ERIC
Sep 29, 2025 -

Jerry's Toyota responded

We're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 24, 2025

Efficient service. Easy use of Lyft to get me home and back while working. Ryan was very pleasant and curteous. More

by BJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2025 -

Jerry's Toyota responded

Thank you for taking the time out of your busy day to leave us such a nice review!

September 21, 2025

Excellent service and customer care I was verified immediately and welcome by my service representative Amanda More

by Gwenjsnowden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Sering
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2025 -

Jerry's Toyota responded

We're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 17, 2025

Yolonda very good and the service for rental excellence all was well except one person she needs to learn how to talk to ppl keeping her In a job But yolonda handled the situation and I'm very satisfi More

by Zelmaparker6
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Sanders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yolanda Daughtry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Christopher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2025 -

Jerry's Toyota responded

It’s our pleasure to serve you. Thank you for choosing Jerry’s!

September 05, 2025

Horrible communication. Completely ignored by management and sales when requesting information regarding a vehicle interested in purchasing More

by C
Recommend Dealer
No
Employees Worked With
Ben
Sep 08, 2025 -

Jerry's Toyota responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact our general manager at MattB@JerrysAutoGroup.com to discuss your concerns, as your satisfaction is of utmost importance to us.

September 03, 2025

The service is very good and faster as time no late Jerry is better for all services More

by Jihad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yolanda Daughtry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Kramer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stacye Giallousis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Sering
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Foremann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2025 -

Jerry's Toyota responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Jerry's and we hope to see you again soon!

August 29, 2025

I had an amazing first car-buying experience thanks to Herman Jones at Jerry’s Toyota. Herman went above and beyond to make the entire process smooth and stress-free. He was patient, knowledgeable, and ge More

by Cheyanne Love
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Herman Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2025 -

Jerry's Toyota responded

Thank you for the fantastic review! We're so glad to hear that our staff was helpful and that they made sure you and your car were taken care of in a timely manner. We'll be sure to pass your kind words along to them and the rest of the team. We look forward to seeing you again soon!

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