
Jerry's Toyota
Baltimore, MD
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
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They lie a lot about the price and inflate the final cost. Went in for a 22k car and the final price was almost 42k. Lots of hidden charges. Salesmen and fibane are very dishonest cost. Went in for a 22k car and the final price was almost 42k. Lots of hidden charges. Salesmen and fibane are very dishonest More
so far so good , car is running again getting around and about happy to ride again! about happy to ride again! More
Amanda and other service personnel and the tech very professional and respectful I was completely satisfied and everything for service at that time have been addressed. professional and respectful I was completely satisfied and everything for service at that time have been addressed. More
SERVICE: We had an airbag sensor recall. We dropped off our vehicle the day prior. They arranged a lyft driver pickup to get us back home. Everything was done from drop off to home within 1/ We dropped off our vehicle the day prior. They arranged a lyft driver pickup to get us back home. Everything was done from drop off to home within 1/2 hour! Amazing. We received very good communication from start to finish. Another lyft ride was arranged to pickup our vehicle. Super fast. The service by Eric was swift and pleasant. Never had any issues at this dealership. Wait times can vary but within reason and service being provided. We will continue to use them for our vehicle maintenance and purchase in the future. More
Efficient service. Easy use of Lyft to get me home and back while working. Ryan was very pleasant and curteous. Easy use of Lyft to get me home and back while working. Ryan was very pleasant and curteous. More
Excellent service and customer care I was verified immediately and welcome by my service representative Amanda immediately and welcome by my service representative Amanda More
Yolonda very good and the service for rental excellence all was well except one person she needs to learn how to talk to ppl keeping her In a job But yolonda handled the situation and I'm very satisfi all was well except one person she needs to learn how to talk to ppl keeping her In a job But yolonda handled the situation and I'm very satisfied More
Horrible communication. Completely ignored by management and sales when requesting information regarding a vehicle interested in purchasing Completely ignored by management and sales when requesting information regarding a vehicle interested in purchasing More
The service is very good and faster as time no late Jerry is better for all services Jerry is better for all services More
I had an amazing first car-buying experience thanks to Herman Jones at Jerry’s Toyota. Herman went above and beyond to make the entire process smooth and stress-free. He was patient, knowledgeable, and ge Herman Jones at Jerry’s Toyota. Herman went above and beyond to make the entire process smooth and stress-free. He was patient, knowledgeable, and genuinely cared about helping me find the perfect car. Even after the purchase, he followed up to make sure I was completely satisfied. Herman’s professionalism, dedication, and exceptional customer care made my experience truly outstanding. He is an incredible salesperson and made what could have been overwhelming feel easy and enjoyable. More