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Jersey City Kia

Jersey City, NJ

4.2
104 Reviews

36 Water Street

Jersey City, NJ

07305

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104 Reviews of Jersey City Kia

June 21, 2026

My experience with Felix at JCKua was exceptional. He greeted me at the door with a smile. He took the time and explained everything I needed to know and I truly appreciated him. More

by Gloria Coleman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Felix Carratini, Devin K, Rosa Rojas, Howard Martin
Jun 22, 2026 -

Jersey City Kia responded

Gloria, we are thrilled to read this feedback! It's fantastic knowing Felix made your experience so memorable. Thank you for choosing Jersey City Kia!

June 17, 2026

Jersey Kia is quick and efficient, was able to get us the car that we wanted without any of the nonsense More

by Tmascarinas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Felix
Jun 17, 2026 -

Jersey City Kia responded

Thank you for choosing Jersey City Kia and for sharing your feedback. We will be sure to pass along your thanks to the team, and we hope to see you again down the road. Enjoy the ride!

June 12, 2026

David was excellent. I will come back for another car. David was helpful and made me feel like I know him for a long time. More

by Innablank86
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Garcia
Jun 15, 2026 -

Jersey City Kia responded

Thank you for sharing your experience with David! We look forward to seeing you again at Jersey City Kia. Drive safely!

May 20, 2026

Jessica from Jersey City Kia was amazing to work with. She went above and beyond to help my husband and I purchase two vehicles and truly made sure our needs were met. She was patient, professional, and g More

by Jmoet4u
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jessica Medina
May 21, 2026 -

Jersey City Kia responded

Thank you for sharing your amazing experience with Jessica and her team! We truly appreciate your business, and we hope you and your husband enjoy your new rides. We look forward to working with you again down the road at Jersey City Kia!

May 01, 2026

The service dept is the WORST you will find. Zero follow-ups, unprofessional, and they charge very high prices. Constant excuses and employees rarely are there for a full- work week. The only jo More

by billd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Dept Louis
May 03, 2026 -

Jersey City Kia responded

Bill, I'm disappointed to hear that our service and sales department left you with such a negative impression. We hold ourselves to high standards of professionalism, and it is concerning to see your feedback regarding zero follow-ups and constant excuses. I'd like the chance to speak with you over the phone and see what I can do to make things right - would you please reach out to me? Thank you, Masood Khan - Business Development Manager - (551) 227-2807

April 23, 2026

I must say everyone is very nice , they were also done with the car within an hour. I am very happy with the service. More

by Couceiro18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dwayne Lashley, Ismael Abreu
Apr 24, 2026 -

Jersey City Kia responded

Thank you for sharing your feedback about our team! We appreciate your business and hope to see you again at Jersey City Kia.

April 12, 2026

Carlos was the best! I have been looking for a car for a while and he really helped me to get the car I wanted at the price I wanted. More

by sarapgtheatre
Recommend Dealer
Yes
Employees Worked With
Carlos Burgos
Apr 13, 2026 -

Jersey City Kia responded

We're glad Carlos was such a big help, Sara! Thank you for trusting Jersey City Kia with your business, and congratulations on your new ride!

April 01, 2026

The Dealership is fine. I am not happy with service dept. I have the car around 5 month and I notified when its raining my wipers are streaking not wiping snug, maybe the rub More

by fr12scal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dont know
Apr 09, 2026 -

Jersey City Kia responded

Thank you for your feedback. We’re sorry to hear about your service experience and will share this with our team. We’d like to learn more in detail about what happened. Please contact us directly, and we will do our best to assist. - The Jersey City Kia Team

March 29, 2026

Horgan made the buying process straightforward and transparent. I’d highly recommend working with him! More

by Erroll
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jorhan
Mar 30, 2026 -

Jersey City Kia responded

Erroll, we're thrilled to hear Horgan made your experience smooth and clear! Thank you for recommending him and Jersey City Kia.

March 15, 2026

The service was fast and efficient, very courteous and knowledgeable. Definitely coming back for future needs. More

by Sherryma8
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Devin K, Dwayne Lashley, Rosa Rojas, Ismael Abreu, Howard Martin
Mar 16, 2026 -

Jersey City Kia responded

We’re glad to hear of your great experience with our team, Sherry! Thank you for trusting Jersey City Kia with your business.

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