Jessup Auto Plaza - Service Center

Sean is the best! ! He’s so helpful and always takes great care of my car to make sure it’s in perfect condition! ! He’s so helpful and always takes great care of my car to make sure it’s in perfect condition! More

I cannot rate Patrick. When I dropped off the vehicle and when I picked it up he was helping other customers. I was assisted by other service advisers. Both of the other se When I dropped off the vehicle and when I picked it up he was helping other customers. I was assisted by other service advisers. Both of the other service advisers were great and I’m sure Patrick would have been had he not been helping other customers. More

I am so pleased with the service Patrick provided. He was very professional and helpful. I had to wait for my vehicle to be serviced so he provided me with a ride to have breakfast. He also arrange He was very professional and helpful. I had to wait for my vehicle to be serviced so he provided me with a ride to have breakfast. He also arranged for me to be picked up. Such a wonderful experience. More

Daniel exhibited the best of customer service skills with attention to customer's needs, effort to make it as possible for customer ensuring job was done fully and timely. All this with great communication attention to customer's needs, effort to make it as possible for customer ensuring job was done fully and timely. All this with great communication and cheerful demeanor. More

Provided Great customer service and kept me informed all of the time. Made it easy to contact him with any questions/concerns. of the time. Made it easy to contact him with any questions/concerns. More

They do a great job - Courteous - Relaible - And my truck runs great over 250k miles runs great over 250k miles More

Service was excellent, sales associate was pleasant and got my service in fast. Dealership was disappointing, I spent over 2k and they wanted. To charge $68 to just fix a loose plastic over above rear vie got my service in fast. Dealership was disappointing, I spent over 2k and they wanted. To charge $68 to just fix a loose plastic over above rear view mirror. I was disappointed they didn’t fix as a courtesy for good customers . More

Leo was a great advisor. He kept me updated on my truck. Once it was ready he let me know what I needed to be aware of in the future. He kept me updated on my truck. Once it was ready he let me know what I needed to be aware of in the future. More

I had a small leak in my transmission on a new 7,000 mi Cadillac. It took 2 weeks for the repairs due to a lack of mechanics qualified to do transmission repairs. My vehicle sat in the shop for 10-12 days Cadillac. It took 2 weeks for the repairs due to a lack of mechanics qualified to do transmission repairs. My vehicle sat in the shop for 10-12 days before work began. For a dealership this size that is not acceptable More

Originally purchased my vehicle here and wanted to have fixed at the same place. Great people and service is the norm. fixed at the same place. Great people and service is the norm. More