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Jim Causley Buick GMC

Clinton Twp, MI

4.3
515 Reviews
We appreciate you taking the time today to visit our website. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our website for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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38111 Southbound Gratiot Ave

Clinton Twp, MI

48036

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Showing 515 reviews

March 18, 2024

Very attentive to the customer’s needs. My service for my Yukon was done quicker than estimated. More

by dawnmikeh
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2024 -

Jim Causley Buick GMC responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Thank you again for choosing Jim Causley Buick - GMC Truck and we hope to see you again.

March 05, 2024

John shell always is a big help and this time I met his son Josh. Very nice young man love Causley is🥰 More

by Cruella503
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Shell
Mar 10, 2024 -

Jim Causley Buick GMC responded

We're happy you found our staff to be so supportive during your experience here at Jim Causley Buick - GMC Truck. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 29, 2024

have been going to Moran Chevy for service because they offer car loaners if your vehicle needs to be kept overnight or longer.thats a big plus because my 97 yr old mother in law lives with us an cant be More

by lardewhirst
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Gray
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2024 -

Jim Causley Buick GMC responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (800) 966-2287 to discuss your concerns, as your satisfaction is of utmost importance to us.

February 14, 2024

My daughter went for her free oil change (from a purchase of a previous owned 2020 Chevy Trax). It was a first time experience for her having dealership service performed. She stated it was good experience w More

by cep156
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 08, 2024

Mr Shell my salesman is excellent and I like working with him o have been working with him for years More

by stephgrif99
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Shell
Feb 10, 2024 -

Jim Causley Buick GMC responded

We're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do! Take care!

February 05, 2024

Fast and friendly service. Comfortable and clean waiting room. Easy to make appointment for routine maintenance. More

by Ldrury525
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2024 -

Jim Causley Buick GMC responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!

February 01, 2024

Very Prompt, No pressure, No hassle. Very inviting. Great customer service. Definitely will be baby More

by Tsallen
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
David Gray
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2024 -

Jim Causley Buick GMC responded

We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

January 24, 2024

Service department did not inform customer of GM Service Bulletin covering accelerated tire wear. As a result customer was 17 days pass coverage period. Dealership Service Manager stated that Factory Rep More

by rjrein
Service Communication
Recommend Dealer
No
Employees Worked With
David Gray
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2024 -

Jim Causley Buick GMC responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (800) 966-2287 to discuss your concerns, as your satisfaction is of utmost importance to us.

September 25, 2023

Fantastic service. Jeff Zimmer, used car salesman was extremely helpful and quickly processed a last minute car purchase. More

by Danita
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Zimmer
May 10, 2023

My truck was in for a check engine light and door alignment. Neither issue was fixed and now the truck is being repaired at another dealership. I sent numerous emails and left voicemails but the serv More

by TS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Department
2
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