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Jim Causley Buick GMC - Service Center

Clinton Twp, MI

4.1
163 Reviews

163 Reviews of Jim Causley Buick GMC - Service Center

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September 21, 2025

Always great to work with the service team at Jim Causley! Josh is always a great help and very nice! More

by I don’t have one
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh in service
September 16, 2025

The service needs improving. I had a appointment today and was waiting to get check in with 5 people in front of me and two being serviced. It took almost 20 min to check the t More

by Disappointed Customer
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Gray
1.0
This rating includes all reviews, with more weight given to recent reviews.
April 21, 2025

Jim Causley is a great dealership to purchase and to have your vehicle serviced at. More

by Ron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Lunsford
March 21, 2025

Another great visit for vehicle service. I expressed concern about the battery voltage and a quick check was performed in the drive bay without incurring cost. The mutil-point inspection ass More

by cyberastronaut
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 06, 2025

I was only there for 1 hour for an oil change. Great job thank you. More

by Shaykay1950
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 10, 2024

Technician Jason Hughes made my first experience with this dealership a very pleasurable and easy one. More

by ernoerno
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Hughes
November 04, 2024

Addressed our concerns for the repair. Salesman also engaged in the process promptly assisted by costumer service representative More

by rachelleandrob
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Williams 5stars
November 01, 2024

Wendell and Thomas made the repair easy and fast good job to body shop workers More

by mrobosan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wendell and Thomas
Nov 06, 2024 -

Jim Causley Buick GMC responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Jim Causley Buick - GMC Truck! We hope you have a great day!

June 09, 2024

I had front tires loosing air pressure did mention during device they said they patched but still having the same issue More

by Zeo510
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/a
Jun 12, 2024 -

Jim Causley Buick GMC responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (800) 966-2287 to discuss your concerns, as your satisfaction is of utmost importance to us.

April 18, 2024

Never disappointed with service experience. Wait times for appointments are reasonable. Jason, Josh, & Adam always provide excellent service. More

by Donnella
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh, Jason, & Adam
Apr 20, 2024 -

Jim Causley Buick GMC responded

Thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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