Jim Click Ford East Tucson

I purchased a Nissan Frontier from Jim Click Ford in 2011. Since then, I have been bringing the vehicle in for the 'maintenance for life' program. The wait time was always around 90 minutes, and the ser 2011. Since then, I have been bringing the vehicle in for the 'maintenance for life' program. The wait time was always around 90 minutes, and the service was always very good. On July 3, 2025, I brought my vehicle in for maintenance. I was told it would take about the usual time. This time I waited about two hours. Upon returning home I noticed that my radio antenna was missing.Upon inspection of the antenna base I found that it was loose. Searching the truck I found the antenna in the bed. The next morning I talked to the Service Manager who was very nice and said he would investigate. He called me back the next day and we scheduled a time to return. for a fix. This time they had to order a new base and the labor would be 4-5 hours. On July 17 I dropped the vehicle at the service area.Later that day they called and said it was ready. I was told nothing more than the problem was fixed and that they are very sorry it happened. Upon driving it home, I noticed that the airbag light was blinking. I did some research as to a fix, tried it numerous times before it stopped blinking. It was the that I noticed a new windshield wiper had been installed on the passenger side. On closer inspection, I noticed that the screw cover of the wiper arm was not on, and that the screw was loose. Also, there was a cut in the wiper arm base (not sure what it is called). I tightened the screw, then thought about calling the service manager again. I decided not to for I did not want them to 'fix' it again. Instead I will enter a complaint. This is the first time that I have had an experience like this, which shows very poor service from Jim Click Ford. More

Marcos has always sold us great vehicles from my daughter to my husband and I to my husband and I More

We just bought a new 2024 Ford Ranger XLT FX4 to replace our 2019 Ford Ranger XLT FX4. Craig was able to find the exact truck I was looking for! He had it brought to the dealer in about an hour from another our 2019 Ford Ranger XLT FX4. Craig was able to find the exact truck I was looking for! He had it brought to the dealer in about an hour from another location. We then worked with Michael for a quick and easy finance and drove it home! We are loving this truck! Thanks for another great experience buying a new vehicle! More

Craig and Michael were great to work with! The drive from Chandler was definitely worth it! The drive from Chandler was definitely worth it! More

Working with Craig made the whole process easy and straight forward. This was the best car buying experience. straight forward. This was the best car buying experience. More

I worked with Craig Zingg to get my new Bronco and trade in my old car. The process was smooth and it was a pleasure working with Craig. Overall, great experience and I'm super happy with my purchase. in my old car. The process was smooth and it was a pleasure working with Craig. Overall, great experience and I'm super happy with my purchase. More

Very friendly and helpful great salesperson and finance manager. Love the vehicle. Gave Pepe his 1st wash today. manager. Love the vehicle. Gave Pepe his 1st wash today. More

The car buying was fine with the sales people, but when it comes to financing, DO NOT!!! I mean, DO NOT!!! let financing talk you into buying the KARR alarm, complete junk. If I can keep one person from f it comes to financing, DO NOT!!! I mean, DO NOT!!! let financing talk you into buying the KARR alarm, complete junk. If I can keep one person from falling into the trap financing puts out, I'd be a happy man. Beware of financing. How these financing guys sleep at night is beyond me. Notice how Jim Click only replies to the positive reviews, 😆 🤣. If they dont reply its because you're correct on what you said on your low review. Spread the word people to friends and family so these financing guys stop ripping people off upselling, this is also managements fault they know what's going on $$$$$ talks. They can turn a vehicle purchase into a regret. Don't buy anything but the vehicle, buy your warranty through ford, do your research. Thanks, and good luck. More

Craig Zing and the entire staff made my purchase a very enjoyable one. It's was refreshing to see the steps they've taken introducing technologies into the signing process! enjoyable one. It's was refreshing to see the steps they've taken introducing technologies into the signing process! More

I would like to thank Craig Zingg for the excellent service he provided me. He not only found my vehicle while it was in transit, but kept me informed every step of the way. He assisted me with the onl service he provided me. He not only found my vehicle while it was in transit, but kept me informed every step of the way. He assisted me with the online process and once complete, delivered my new Mustang GT Convertible to my door at my convenience. That's great service. Thanks Craig and the entire Jim Click Ford team for what you do! More