Jim Coleman Nissan of Silver Spring

I recently purchased a 2025 Nissan Kicks. My salesman, Thomas Marshall was so kind and helped me find the perfect vehicle. Jay Adelson did an amazing job at getting the best rate for our fina My salesman, Thomas Marshall was so kind and helped me find the perfect vehicle. Jay Adelson did an amazing job at getting the best rate for our financing. Both were very professional and we left feeling that we got the best deal on the vehicle we wanted. ❤️ More

Prompt and courteous communication over email and very helpful once I was in the dealership. Honest and professional communication. Thank you. helpful once I was in the dealership. Honest and professional communication. Thank you. More

Great buying experience. I was lucky to have Richard and the rest of Jim Coleman team around. I was lucky to have Richard and the rest of Jim Coleman team around. More

I'm very glad I bought my car from this dealership and I'm very happy to work with Mr. Kevin Escobar to purchase my new car. I'm very happy to work with Mr. Kevin Escobar to purchase my new car. More

My spouse brought in my carvwith a battery problem and was quoted for that. However, the service representative also pushed for service requirements that I have previously personally declined AND confi was quoted for that. However, the service representative also pushed for service requirements that I have previously personally declined AND confirmed to the service representative TWICE BEFORE that they have been completed! I even have a service completion report for the said service (spark plug maintenance) from another auto shop and it was completed at a 98,000m service. So your service representative has directed my wife to complete a service that is done every 100,000m and was already completed on my car in March. Of course the service is very pricey (Cost almost $900) but was completely unnecessary. Even your service engineer would have EASILY noticed that new spark plugs were in place and should have come back to the service representative and told him that a spark plug maintenance service was unnecessary. I have worked with your service representative before and THREE times I have declined this spark plugs were maintenservice and confirmed to him that it has been completed prior. Why does he keep bringing it up for my record? It is even completed and updated on the vehicle CarFax. This unnecessary costly maintenance has resulted in a significant and unnecessary financial burden and I am mightily disappointed that the service representative took advantage of a customer with leas knowledge to push it through. More

Very professional, friendly and easy to deal with. Able to get in and out in a timely manner. Able to get in and out in a timely manner. More

A compassionate and supportive team who pays all attention to the customer needs and understand customer plights attention to the customer needs and understand customer plights More

Helpful and professional. I Have no idea why I have to type 15 words minimum I Have no idea why I have to type 15 words minimum More

Thomas was very quick to respond about my inquiries and was able to help me get the deal I needed. The actual purchase took longer than I would have liked, but they were apologetic about the long wait. was able to help me get the deal I needed. The actual purchase took longer than I would have liked, but they were apologetic about the long wait. More

Richard was very helpful during this process. He took the time to explain everything to me. He took the time to explain everything to me. More