Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Jim Ellis Cadillac
Atlanta, GA
418 Reviews
Established in 2022, Jim Ellis Cadillac is part of the Jim Ellis Automotive Group, which includes 21 dealerships, 17 brands a collision center and a stand-alone service center serving the metro Atlanta area. The dealership's state-of-the-art facility offers a lineup of luxury vehicles and complimentary concierge customer service. In 2024, Jim Ellis Cadillac received the General Motors Mark of Excellence Award and was recognized as a CarFax Lifetime Top-Rated Dealer. Visit Jim Ellis Cadillac at 5880 Peachtree Blvd., Atlanta, GA 30341, or online at JimEllisCadillac.com.
We also have a state-of-the-art collision center. To learn more about our collision and repair services, please visit https://www.jimelliscollision.com/
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 418 reviews
December 01, 2025
I recently had the pleasure of purchasing a new 2026 Cadillac Escalade IQL from Jim Ellis Cadillac, and I can unequivocally state that the experience, from start to finish, was defined by the outstandin Cadillac Escalade IQL from Jim Ellis Cadillac, and I can unequivocally state that the experience, from start to finish, was defined by the outstanding service provided by Sales Consultant Jamahri Gaines. Jamahri’s professionalism is truly world-class. He treated me with respect and patience, making the entire high-value transaction feel seamless and enjoyable rather than stressful. His promptness was equally impressive. He was immediately responsive to every inquiry, scheduling test drives and moving paperwork forward with remarkable efficiency. In a market where responsiveness can be rare, Jamahri set a new standard, ensuring my time was always respected. What truly sets Jamahri apart is his extensive knowledge of the product. The 2026 Escalade IQL is packed with cutting-edge technology and features, and Jamahri was a master in explaining every detail, from the advanced Super Cruise system to the intricate OLED display setup. He didn't just rattle off specs; he explained the value and utility of each feature, allowing me to fully appreciate the capabilities of the vehicle I was purchasing. If you are considering a new Cadillac, especially a high-end model like the Escalade IQL, do yourself a favor and seek out Jamahri Gaines at Jim Ellis Cadillac. His commitment to service, coupled with his product expertise, made this the most positive car-buying experience I have ever had. He is an absolute asset to the Jim Ellis team. More
by malcolmpryor
Employees Worked With
October 02, 2025
My experience with Jamahri and Joe in finance was fantastic. Professional, courteous, and honest. I drove what I came to see, Jamahri answered ever single question I had, and Joe closed the deal. Gre fantastic. Professional, courteous, and honest. I drove what I came to see, Jamahri answered ever single question I had, and Joe closed the deal. Great folks to work with! More
by Adele Ruth
September 28, 2025
I recently purchase a used Cadillac EV from this dealership working with Alex Lagrow and Justin Perlino. My uncle used work for GM and provided me a GMS number for a family discount which applies to dealership working with Alex Lagrow and Justin Perlino. My uncle used work for GM and provided me a GMS number for a family discount which applies to used corporate fleet vehicles but when I shared this with the sales person they were quick to tell me No it doesn't apply. Subsequently, I inquired about the Federal EV tax incentive program that expires at the end of September 2025 which applies to new and used EV vehicles and I was told again very quickly NO that the $4000 incentive does not apply to my vehicle. Perhaps there is an opportunity to educate the sales people better. This was not a case of not telling the full truth but rather denying that either of these conditions applied without explanation. Perhaps I should have been more aggressive in my bargaining. I will add more reviews on other platforms to educate future buyers. Thank you More
by JJ
September 19, 2025
Very good customer service and beautiful show room. All the employees were very helpful and kind. All the employees were very helpful and kind. More
by linda.c.carpenter71@gmail.com
Employees Worked With
September 19, 2025
"Jamahri Gaines is an absolute professional. Their **diligence, skill, and positive attitude** make them a pleasure to work with. Jamahri consistently delivers **high-quality work** and is a val Their **diligence, skill, and positive attitude** make them a pleasure to work with. Jamahri consistently delivers **high-quality work** and is a valuable asset to any team. I highly recommend them." More
by Terry
Employees Worked With
September 10, 2025
Great experience! Jason was informative throughout the purchase process. He answered all questions ensuring we were comfortable. Jason was informative throughout the purchase process. He answered all questions ensuring we were comfortable. More
by cbelindajordn
September 10, 2025
Great customer service, and Martin even drove the car to my home an hour away for delivery! Thank you so much!! my home an hour away for delivery! Thank you so much!! More
by moirashoemaker2
September 09, 2025
It was a pleasure working with Jamahri, he made the process easy and smooth especially for an out of state purchase. He communicated great and answered any questions we had. I would absolutely buy more process easy and smooth especially for an out of state purchase. He communicated great and answered any questions we had. I would absolutely buy more cars from him, especially if we were closer. I highly recommend him and Jim Ellis Cadillac! More
by stephanie.skalnik
Employees Worked With
September 07, 2025
I had an absolutely wonderful experience with this dealership! The entire team was attentive, honest, and genuinely cared about making the process smooth. They answered all my questions, guided me thr dealership! The entire team was attentive, honest, and genuinely cared about making the process smooth. They answered all my questions, guided me through each step, and made the car-buying experience quick and painless. I couldn’t be happier with the service I received—highly recommend! More
by kaitrollins
Employees Worked With
