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Jim Ellis Chevrolet

Atlanta, GA

4.5
4,256 Reviews

5900 Peachtree Blvd.

Atlanta, GA

30341

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Showing 4,256 reviews

January 08, 2019

Tire mounted I had a spare tire mounted. Jeff Woo took care of everything in a pleasant, timely manner. Great experience. Always a pleasant experience with this de More

by JOHNLASSELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffery Woo
Jan 14, 2019 -

Jim Ellis Chevrolet responded

Your positive review means a lot to us and we’re happy we could help you! Please let us know if there is ever anything else we can do for you! Safe travels!

January 08, 2019

Excellent I have owned two Fords and two Toyotas and Jim Ellis Chevrolet is the best service I've ever had keep up the great work I look forward to more service More

by righteouswords1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffery Woo
Jan 14, 2019 -

Jim Ellis Chevrolet responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Chevrolet for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.

January 08, 2019

Great Visit The service department took care on my needs in a timely manner and the service wittier was excellent would recommend them to anyone that needs auto r More

by billy.heinlein
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Colon, Jeffery Woo
Jan 14, 2019 -

Jim Ellis Chevrolet responded

Your comments keep us motivated and working hard for all our guests! If you have any further questions, please give us a call. We're always happy to help!

January 08, 2019

Cold customer service Went in for a recall. My 8.5 month Pregnant wife was made to stand for about 20 minutes before even being acknowledged, then had to stand another 15 m More

by JOSEFVONSCHMIDT
Recommend Dealer
No
Employees Worked With
Don’t remember
Jan 28, 2019 -

Jim Ellis Chevrolet responded

Thank you for bringing this matter to our attention. If you could please email me with your full name and contact information, we will have a manager reach out to see if there is anything we can do to make it up to you and your wife. We sincerely apologize for our poor service and we hope to use this as a lesson moving forward. Thank you again for your time, patience and feedback. Have a great day! Email: haydenf@jimellis.com

January 08, 2019

simple oil change turned into Saga Oil change done wrong caused check engine light and trouble starting, had to bring car in the next day to fix an error in service More

by USMA90
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brandon Colon, Robert Sigman
Jan 28, 2019 -

Jim Ellis Chevrolet responded

We are disappointed to hear that you did not have a more positive experience with us at Jim Ellis Chevrolet. Please email me with your full name and contact information. A manager will reach out as soon as possible to see if there is anything we can do to turn this around. We appreciate your time, patience and feedback. Have a great day! Email: haydenf@jimellis.com

January 08, 2019

Excellent Service The sales person was extremely helpful and easy to work with. We were able to purchase the vehicle we were looking for without any pressure. Highly re More

by brenda18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Brooks
Jan 14, 2019 -

Jim Ellis Chevrolet responded

Your positive review means a lot to us and we’re happy we could help you! Please let us know if there is ever anything else we can do for you! Safe travels!

January 08, 2019

Everything was great until the end. I worked with a consultant named Paul. He was super professional and called me with an estimate when my car was ready. The only issue I had was when More

by MARCJHANNAH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul
Jan 14, 2019 -

Jim Ellis Chevrolet responded

Thanks for your honest feedback about your experience with us. If you have any further questions, please give us a call. We're always happy to help!

January 08, 2019

Service Review Very happy with the experience. The facilities are comfortable and practical, the check in/out process seamless and our service representative extrem More

by CDSMARJOHNI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Sigman
Jan 14, 2019 -

Jim Ellis Chevrolet responded

It is great to read such wonderful comments about your recent experience with us! Please let us know if there is ever anything else we can do for you! Safe travels!

January 07, 2019

Everyhting was great!! No pressure.. Everything was great.. I felt like they did everything to make this a great experience. Both were very knowledgeable and great to get al More

by bobwestbrook29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Autry, Jim Natili
Jan 12, 2019 -

Jim Ellis Chevrolet responded

Thanks for the positive feedback and recommendation! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 07, 2019

Awesome experience Great service except I only received only one car key and no book for the 2017 Buick encore this was so disappointing as a car buyer and wad told I More

by gwendolynprice5196
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeovani Nava, Karrie Haynes
Jan 12, 2019 -

Jim Ellis Chevrolet responded

It is great to read such wonderful comments about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

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