
Jim Ellis Chevrolet
Atlanta, GA
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great experience with professional folks assisting . buying a vehicle can be a difficult experience .......... all involved did a great job and i was totally satisfied.My hat is off to Denis, Karrie and buying a vehicle can be a difficult experience .......... all involved did a great job and i was totally satisfied.My hat is off to Denis, Karrie and Nick More
Chevy Cruze Repair I brought my son's vehicle in to diagnose and repair a "check engine" indicator light. It took longer than expected to identify and correct he problem I brought my son's vehicle in to diagnose and repair a "check engine" indicator light. It took longer than expected to identify and correct he problem, due partly to the holiday season and associated delays in obtaining the needed parts. During the process, the service advisor did a great job of keeping me informed and she even arranged for the technician who repaired the vehicle to speak with me about what was done and why. Both employees were friendly and professional. The only negative to my service experience was the cost - $2500 to repair a 1-year old vehicle that was purchased from the same dealership. Over $1 K for parts and another $1 K plus for labor. I was even charged $20 for gas so the vehicle could be test driven. The vehicle was repaired and runs great again but I'm sure not feeling the love. More
Vlad is a fantastic advocate for the store. The service manager wend above and beyond to be sure I was kept up to date. on the progress of my recall. best of the bestj Davud The service manager wend above and beyond to be sure I was kept up to date. on the progress of my recall. best of the bestj Davud More
Great Sales experience on a Great Truck! Even though I have less than stellar credit, they were totally willing to work with me to get me into a new Chevy Colorado. The price was great and t Even though I have less than stellar credit, they were totally willing to work with me to get me into a new Chevy Colorado. The price was great and the payments were totally within my means. More
Helpful & patient folks during a crazy last day of the year Reggie was very patient and helpful on what had to be one of the craziest days of the year to purchase a new vehicle - 12-31-18! He stayed late to ta Reggie was very patient and helpful on what had to be one of the craziest days of the year to purchase a new vehicle - 12-31-18! He stayed late to take care of us to answer all of our questions and get us the vehicle we wanted. Tim was also awesome at getting us through the sign and pay portion of our transaction. I think we were literally the last people out the door at 9:30 at night on New Years Eve! They did not rush us, they answered all of our questions and were so kind and patient with us. HIghly recommend!!! More
Never again A total waste of my time, concerns were all a figment of my imagination. Had my vehicle over 24 hours yet I one issue was confirmed.. Niw one of my A total waste of my time, concerns were all a figment of my imagination. Had my vehicle over 24 hours yet I one issue was confirmed.. Niw one of my door insets is unattached More
Excellent! Best car purchasing experience I have ever had. Was recommended by my uncle and will definitely try to keep it in the family. Very satisfied customer. Best car purchasing experience I have ever had. Was recommended by my uncle and will definitely try to keep it in the family. Very satisfied customer. More
Service We were on the dealership lot for some time and no one offered any assistance. We walked inside and again no immediate assistance. This is the reason We were on the dealership lot for some time and no one offered any assistance. We walked inside and again no immediate assistance. This is the reason for the 4 star rating. Evidently, George Thomas asked if we needed any assistance and then our experience increased substantially. George was very knowledgeable. He showed us an array of vehicle that met our request and eventually helped us purchased the best vehicle for our needs. More
Excellent service I can in to get my truck serviced as I was heading out of town. When I arrived at the dealership I was greeted everyone was friendly. Service was exce I can in to get my truck serviced as I was heading out of town. When I arrived at the dealership I was greeted everyone was friendly. Service was excellent I was surprised at how fast I was in and out. And so far everything checked out perfectly. More
Happy new year suburban! Scott and my company have been doing buisness for several years, so when indecided I wanted to purchase a family vehicle before the beginning of 2019 Scott and my company have been doing buisness for several years, so when indecided I wanted to purchase a family vehicle before the beginning of 2019 I came to him to see if he could get me exactly what I wanted with a limited time frame to do so. Not only did he give me a more than fair deal on my trade in but he found me a beautiful 2019 suburban with all of the features I wanted! If I called him with questions he answered and has been availible to me throughout the entire process! I greatly appreciate you Scott! More