
Jim Ellis Chevrolet
Atlanta, GA
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Great Service The service advisor Sueann went above and beyond to help me. I am from out of town and she made me feel safe and comfortable in a new situation. I w The service advisor Sueann went above and beyond to help me. I am from out of town and she made me feel safe and comfortable in a new situation. I will definitely use them again and recommend this service center. More
Enjoyable experience in purchasing my vehicle Both Theddeus and Sam were very helpful in purchasing and completing the financing papers to purchase my 2016 Toyota Tacoma. I would recommend these Both Theddeus and Sam were very helpful in purchasing and completing the financing papers to purchase my 2016 Toyota Tacoma. I would recommend these 2 gentlemen and Jim Ellis to anyone looking for a vehicle. Quick and easy - no hassle. Thanks. More
Complete Satisfaction Service Department took care of me... From my initial contact, service department took complete control from getting my car towed to getting me a rent Service Department took care of me... From my initial contact, service department took complete control from getting my car towed to getting me a rental car... The service department took the stress off me... Thank you More
Recall service Staff was efficient and friendly. I did have to wait for over an hour for my shuttle ride back to work, as I was dropping the vehicle off. Staff was efficient and friendly. I did have to wait for over an hour for my shuttle ride back to work, as I was dropping the vehicle off. More
Good service response Robert Sigman did an excellent job of updating me on repairs and time to completion. Only problem was finding the keys to the truck when I came to pic Robert Sigman did an excellent job of updating me on repairs and time to completion. Only problem was finding the keys to the truck when I came to pick it up. Not a problem. Anthem Auto Repair said heads could be warped. Saw contamination in the cooling fluid. Jim Ellis found no evidence of it. Truck runs good with no overheating. Saved a lot of repairs. More
Thank you, Sueann Turano What was initially supposed to be a bulb change (headlight), turned out to be that PLUS a $1,200 bill to fix coolant leaking in my car. Definitely an What was initially supposed to be a bulb change (headlight), turned out to be that PLUS a $1,200 bill to fix coolant leaking in my car. Definitely an unexpected expense during the holidays. Although I did not have an appointment, Sueann got my car back to me in 24 hours and took 10% off my bill. I could not thank her enough for her generosity. I had almost given up on Jim Ellis after my last fiasco with this team, but she's restored my faith. Thank you, Sueann <3 More
Wonderful experience Robert was a wonderful advisor. He communicated with me regularly, keeping me informed of the status on my vehicle and what repairs needed to be done. Robert was a wonderful advisor. He communicated with me regularly, keeping me informed of the status on my vehicle and what repairs needed to be done. Ibro, the technician, performed the repairs well and quickly. Overall wonderful experience! More
Delitfeul Experience Service advisor Robert was definitely friendly. He was hilarious. He has a great since of humor. He was also knowledgeable of what I was there for Service advisor Robert was definitely friendly. He was hilarious. He has a great since of humor. He was also knowledgeable of what I was there for and the service was completed within an hour.. Elise was kind and friendly she scheduled my appointment. More
Great Service! Brought 2018 Silverado in for scheduled service at 8:00 am. I arrived early at 7:35 and team took my truck back to begin work immediately. Friendly, Brought 2018 Silverado in for scheduled service at 8:00 am. I arrived early at 7:35 and team took my truck back to begin work immediately. Friendly, efficient and quality service!!! More
Smooth Oil Change Recently had my 2018 Silverado serviced at Jim Ellis and it went smoothly. No complaints about service, oil change was completed in a timely manner. Recently had my 2018 Silverado serviced at Jim Ellis and it went smoothly. No complaints about service, oil change was completed in a timely manner. More