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Jim Ellis Ford Sandy Springs

Atlanta, GA

4.8
781 Reviews
Jim Ellis Ford Sandy Springs, acquired in 2021 by the Jim Ellis Automotive Group – an automotive group consisting of 21 dealerships, 17 brands a collision center and a stand-alone service center. offers new and pre-owned Ford vehicles, along with maintenance services and genuine Ford parts. As the group's inaugural dealership in Sandy Springs, the dealership has quickly acquired accolades with the 2025 Reputation.com 800 Club Award, and the 2025 Cars.com Consumer Satisfaction Award. Visit Jim Ellis Ford Sandy Springs at 7555 Roswell Road, Atlanta, GA 30350, or online at JimEllisFordSandySprings.com.
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7555 Roswell Road

Atlanta, GA

30350

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Showing 783 reviews

April 04, 2025

Pleasant service and helpful answering questions. Bought car. Satisfied and good experience with dealership and salesrep More

by marcelofreund
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Emmanuel Aguirre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2025 -

Jim Ellis Ford Sandy Springs responded

Hello, we are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!

April 03, 2025

This dealership never has the capacity to take any services with in 2 weeks. Also schedulers are very rude. More

by effoiodtnhaioqnvsb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kyle Jones
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2025 -

Jim Ellis Ford Sandy Springs responded

Hello, We sincerely apologize for the delays in scheduling and the behavior you encountered. That’s not the level of service we aim to provide, and we understand how frustrating it can be to wait for an appointment—especially when you're met with anything less than courteous communication. Your feedback is important to us. If you're open to it, please feel free to reach out to the VP of Domestic Brands at 770-234-8149 to discuss in further detail.

April 03, 2025

Louis did an amazing job helping us out with our car he went above and beyond to make it happen we great appreciate the hard work and effort definitely hands down the best experience we have had at a deale More

by Ashley Douglas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Louis Thompson III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2025 -

Jim Ellis Ford Sandy Springs responded

Hi Ashley, we're happy you found our staff to be so supportive during your experience here at Jim Ellis Ford Sandy Springs. Please don't hesitate to reach out if there's anything additional we can do for you.

April 03, 2025

Lt did his thing to get the sale done properly the hard work he did got us our vehicle thank you LT More

by Bill Doug
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andre Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Louis Thompson III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2025 -

Jim Ellis Ford Sandy Springs responded

Hi Bill, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

April 02, 2025

Lewis was a great salesman. His knowledgeable and low pressure approach made the car buying experience painless. More

by mattcassidy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andre Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Louis Thompson III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2025 -

Jim Ellis Ford Sandy Springs responded

Hi, thank you for taking the time to leave us your response to our staff's outstanding customer service! Safe travels!

April 01, 2025

Every one was nice and respectful. Jeremy Ellis was very patient and helpful. 5/5 service! More

by Destiney
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Ellis
Apr 05, 2025 -

Jim Ellis Ford Sandy Springs responded

Hi Destiney, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

April 01, 2025

The visit was wonderful & wasn't pushy! Also had some laughs. Environment was great! Thanks so much More

by amlopez1971
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Emmanuel Aguirre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2025 -

Jim Ellis Ford Sandy Springs responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is ever anything else we can do for you! Safe travels!

March 31, 2025

This is the second Ford my family and I have purchased from Mr. Keyvonte Nash at Jim Ellis Ford (Sandy Springs) in the past four years. Words can hardly capture how professional, knowledgeable, and attent More

by Anthony Guerrero
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Key Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Mims
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denise Mantro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armen Armenakian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Sitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan McClure, Irving Reyes
Apr 05, 2025 -

Jim Ellis Ford Sandy Springs responded

Hi, thank you for taking the time to leave us your response to our staff's outstanding customer service! It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!

March 31, 2025

Veronica was so amazing! She took the time out and explained everything so thoroughly from start to finish! I highly suggest you go see her for all your car needs. More

by aharri97
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Veronica Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2025 -

Jim Ellis Ford Sandy Springs responded

Hi, thank you for taking the time to leave us your response to our staff's outstanding customer service! We hope to be of service to you again! Take care!

March 29, 2025

Great selection. Salesperson was knowledgeable about the vehicle. Only thing we didn't appreciate was the added exterior coating ($2k) that we didn't need but was alr More

by Mere
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jeremy Ellis
Mar 30, 2025 -

Jim Ellis Ford Sandy Springs responded

Hello, thank you for taking the time out of your day to tell us about your experience. Please give us a call at (770) 677-0700 and we will do our best to make this better. We hope to hear from you soon.

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