Jim Ellis Kia of Kennesaw - Service Center

Diana Bell always takes great care of me and ensures I have a loaner vehicle, if needed. I never have to wait around. She's wonderful. have a loaner vehicle, if needed. I never have to wait around. She's wonderful. More

The guy who cared my service is really good!! He was really kind and gave a good explanation what kinds of service i got. I was happy due to him really kind and gave a good explanation what kinds of service i got. I was happy due to him More

Lavar is an awesome person to work with in the service department he make sure your needs are met in a timely manner. If you ever go to Jim Ellis Kia in Kennesaw for service ask for Lavar department he make sure your needs are met in a timely manner. If you ever go to Jim Ellis Kia in Kennesaw for service ask for Lavar More

Quick easy and pleasant Overall the whole experience was great. We were met in the service bay immediately where Mark did a walk aound of the car, explained what would happe Overall the whole experience was great. We were met in the service bay immediately where Mark did a walk aound of the car, explained what would happen, and showed us where we could wait. When Mark went to lunch he introdiced us to Lisa, in case we had any questions. The whole process took about 2 hours. More

I’ve been to this location many times. Under the new Jim Ellis ownership, the service department has returned to what it should be! Great job! Ellis ownership, the service department has returned to what it should be! Great job! More

The friendliness of the service staff was excellent especially my service adviser Mark Lewis. This was my first visit and I was impressed by the kindness and attentiveness of the staff. I was in for an especially my service adviser Mark Lewis. This was my first visit and I was impressed by the kindness and attentiveness of the staff. I was in for an oil change and tire rotation and it took 3 hours from the time I dropped the car off to when I left. Way too long. Mark did apologize and said that they were busy and experienced downed computers, so hopefully this isn't the norm and I came on a bad day. More

In for a quick oil change. Treated like family. The dealership insisted they drop me off at local store instead of walking. Once my van was ready, they came back to store. I signed papers right there a dealership insisted they drop me off at local store instead of walking. Once my van was ready, they came back to store. I signed papers right there and drove away. Can’t imagine being treated better or an easier process! More

This was my second trip to Jim Ellis Kia and I was not disappointed! All staff members are friendly and the service is punctual. My service advisor Mark Lewis was patient, informative and did not try to “ disappointed! All staff members are friendly and the service is punctual. My service advisor Mark Lewis was patient, informative and did not try to “sell” me on any additional service, rather he educated me on my cars needs. I’ll be back soon! Thank you! More

It's very neat in the lounge nice customer service, everybody spoke and time frame was on point. Clean my car nice. Quick service. Excellent people everybody spoke and time frame was on point. Clean my car nice. Quick service. Excellent people More