Jim Ellis Kia of Kennesaw - Service Center

Needed Service I came in last minute due to my car shaking and stalling. They did a diagnostic on my car and had fixed the issue in ~3 hours. They could have been be I came in last minute due to my car shaking and stalling. They did a diagnostic on my car and had fixed the issue in ~3 hours. They could have been better at explaining what exactly was needed and the breakdown of the cost but in my opinion all mechanics are bad at that. More

Always friendly service, always very prompt and usually takes less time than estimated, love the tech either vaccuming or washing my car, always a pleasure takes less time than estimated, love the tech either vaccuming or washing my car, always a pleasure More

Great on time service. No waiting and everyone within the service department went out of there way to insure you were satisfied with the overall experience. the service department went out of there way to insure you were satisfied with the overall experience. More

Great Service This was the first time for servicing my new Sorrento. Everyone was very friendly, knowledgable, helpful, professional and efficient. I will definit This was the first time for servicing my new Sorrento. Everyone was very friendly, knowledgable, helpful, professional and efficient. I will definitely be coming back to you for any future service needs. Mr. Frederick was very good and went out of his way to make this visit very satisfying. More

The overall dealership is not on my top list of recommendations. I only take my car there for service if Lavar is working that day. recommendations. I only take my car there for service if Lavar is working that day. More

I got my vehicle serviced at this location twice and the staff have always be welcoming and the service dept is one of the best! staff have always be welcoming and the service dept is one of the best! More

Gret Work Keep up the good work and I'll be back. The front employees that drive the cars and check the tires alignments are NOT worth your money or my money. Keep up the good work and I'll be back. The front employees that drive the cars and check the tires alignments are NOT worth your money or my money. Fix it or get read of them! More

Camilla was amazing! She answered all of the questions that i had and she was very patient with me. She remembered me from coming in a few months ago and anticipated all of My needs. Because of her i wil that i had and she was very patient with me. She remembered me from coming in a few months ago and anticipated all of My needs. Because of her i will continue to come back and get work on my car. I will also call her before hand because she made sure i had everything i needed before i left. I also asked about adding some things to my car and she got me the total price plus labor. She called around to find me the best price to fit my budget. More

Professional, courteous, great service! Diana was friendly, personable, and answered all my questions. She's the best! Thank you Jim Ellis Kia for getting me in and out in a timely fashion Diana was friendly, personable, and answered all my questions. She's the best! Thank you Jim Ellis Kia for getting me in and out in a timely fashion, and thank you Diana. More