Jim Ellis Kia of Kennesaw - Service Center

Great and quick service! I was expected to get out at 2pm but they were done by 12 so I’m very grateful. They also offered me a shuttle ride if i needed one. but they were done by 12 so I’m very grateful. They also offered me a shuttle ride if i needed one. More

The service was excellent. They gave me a rental car because the part was on back ordered. This helped me a lot. Part came in earlier than expected. because the part was on back ordered. This helped me a lot. Part came in earlier than expected. More

Transmission Fluid Exchange Set up an appointment for 2pm on a Saturday and arrived several minutes early. Lavar was busy with another customer, but greeted me and said he would Set up an appointment for 2pm on a Saturday and arrived several minutes early. Lavar was busy with another customer, but greeted me and said he would be with me in a minute (this is very important as I've stood around without acknowledgement at other places which is totally irritating). Lavar ensured me that my car would be ready prior to closing and he delivered. I typically do a lot of the maintenance myself, but transmissions are better left for a qualified mechanic. So far everything seems to be working fine, but the transmission on this vehicle is a closed system so I'll hold judgement. Prices high, but service was outstanding. More

Had brakes done The guy that helped us out was more than helpful. He was patient with explaining everything. We appreciated him and will def be back for our next ser The guy that helped us out was more than helpful. He was patient with explaining everything. We appreciated him and will def be back for our next service. More

The service team is always pleasant. They greet you promptly when you come in. And they ensure you are comfortable during your stay if you are not dropping your vehicle off. They also keep you informed promptly when you come in. And they ensure you are comfortable during your stay if you are not dropping your vehicle off. They also keep you informed. More

The service there was great I was taken care of the employees we’re nice and I got my problem fixed thank you guys bless employees we’re nice and I got my problem fixed thank you guys bless More

Service Department Diana is who I enjoy coming too since I have been coming in for maintence. She is professional, personable, and a very sincere emplyee. I wouldrecom Diana is who I enjoy coming too since I have been coming in for maintence. She is professional, personable, and a very sincere emplyee. I wouldrecommend her to anyone, More

Whole experience was great! I was able to schedule a next day appointment. I chose to wait on my vehicle and the waiting area was comfortable and accommodating. day appointment. I chose to wait on my vehicle and the waiting area was comfortable and accommodating. More

Awesome service! Treated me with respect and made sure everything was taken care is as needed. Appreciate the care given to me by the staff everything was taken care is as needed. Appreciate the care given to me by the staff More

Great service, I was a walk in and was seen right away. I was able to work in the lounge while my car was being serviced and my car was done before I could finish all my work! was able to work in the lounge while my car was being serviced and my car was done before I could finish all my work! More