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Jim Ellis Kia of Kennesaw - Service Center
Kennesaw, GA
4,205 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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4,205 Reviews of Jim Ellis Kia of Kennesaw - Service Center
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January 20, 2020
Great service, I was a walk in and was seen right away. I was able to work in the lounge while my car was being serviced and my car was done before I could finish all my work! was able to work in the lounge while my car was being serviced and my car was done before I could finish all my work! More
by DANARSTASSEN
Verified CustomerEmployees Worked With
Lavar Frederick, Diana Bell, Jason Dale, Chris Ford
January 20, 2020
I would like to thank everyone there at Jim Ellis Kia for their kindness and prompt service thank you for the fresh coffee snack and cookies while we wait their kindness and prompt service thank you for the fresh coffee snack and cookies while we wait More
by dannyhillebrandt6
Employees Worked With
Zakaria Benabdesselam, Diana Bell, Mike Boyd, Chris Ford
January 17, 2020
Excellent Service As always, Diana took very good care of me. Got the oil changed and out the door quickly. With and car wash and vacuum too:) Thanks!! As always, Diana took very good care of me. Got the oil changed and out the door quickly. With and car wash and vacuum too:) Thanks!! More
by peach2go
Employees Worked With
Diana Bell
January 17, 2020
Standard Overpriced Oil Change Yes they changed the oil and washed the car. The service was great with no problems. However the price since being bought out by Jim Ellis has more th Yes they changed the oil and washed the car. The service was great with no problems. However the price since being bought out by Jim Ellis has more than doubled. The price for oil and filter with no other service was $57. No that was not synthetic oil. I loved Cobb County Kia and the dealer service price was $30. Cannot continue with service at Jim Ellis. More
by CALELANGFORD
Employees Worked With
Diana Bell
January 16, 2020
Excellent Service Once again, Diana Bell took good care of our car. She has always done right by us. We will always use Diana Bell for service. Once again, Diana Bell took good care of our car. She has always done right by us. We will always use Diana Bell for service. More
by D2PREYNOLDS
Employees Worked With
Diana Bell, Jason Dale
January 16, 2020
Everyone was helpful and kind Really enjoyed working with Lavar. Felt like he was looking out for me. I wouldn't hesitate to go back to this dealership for service. Really enjoyed working with Lavar. Felt like he was looking out for me. I wouldn't hesitate to go back to this dealership for service. More
by ANDYPERRY
Employees Worked With
Lavar Frederick
January 16, 2020
Have had a great service yesterday and pleased with the friendly people and the facilities clean and discreet. Looking forward to having many more services done friendly people and the facilities clean and discreet. Looking forward to having many more services done More
by arice821
Employees Worked With
Diana Bell, Jason Dale
January 16, 2020
My experience here has been great, ms Bell's personality and knowledge really make you feel comfortable in the service you get from this company also the service personnel and knowledge really make you feel comfortable in the service you get from this company also the service personnel More
by Kia*one
Employees Worked With
Diana Bell
January 16, 2020
I was so pleased with my purchase of my 2019 Kia Stinger, that I have continued to use Kia Kennesaw for all my service needs. Lavar Frederick is my service advisor and he is excellent at his job. He truly u that I have continued to use Kia Kennesaw for all my service needs. Lavar Frederick is my service advisor and he is excellent at his job. He truly understands customer service More
by gonzo3298
Employees Worked With
Lavar Frederick is in Service now, not sales. However he sold me my Stinger and is now in the Service Department. He is excellent in both positions. I will continue with service at Kia Kennesaw because they all do a great job. Especially Lavar Frederick, Lavar Frederick, Chris Turner, Diana Bell, Zeljka (Zee) Caradine, Amber Turner, Erika Gregory, Lina Vallejo
January 15, 2020
Needed engine replacement under recall warranty. Mark was our service rep. He was terrific! Very kind, helpful, and provided great communication. I’ve dealt with Mark a couple times since. Excellent service. our service rep. He was terrific! Very kind, helpful, and provided great communication. I’ve dealt with Mark a couple times since. Excellent service. Even provided shuttle over to nearby Chick-Fil-A while other work being done on car. I’m VERY impressed with the service department. More
by t.samples
Employees Worked With
Mark Lewis
