Jim Ellis Kia of Kennesaw - Service Center
Kennesaw, GA
4,205 Reviews of Jim Ellis Kia of Kennesaw - Service Center
Best place for service and their customer service is out of this world would recommend it to anyone. Miss Williams always took care of me when ever I’m there she is a sweetheart of this world would recommend it to anyone. Miss Williams always took care of me when ever I’m there she is a sweetheart More
Great customer satisfaction and met all of my expectations. Would and will recommend to all friends and family. Thank you for the phenomenal service provided expectations. Would and will recommend to all friends and family. Thank you for the phenomenal service provided More
Excellent Service Great experience with Lavar during a warranty engine replacement. Excellent follow-up by Lavar and the Kia team and a very quick turnaround. Exceeded Great experience with Lavar during a warranty engine replacement. Excellent follow-up by Lavar and the Kia team and a very quick turnaround. Exceeded our expectations... More
People there are always friendly.I wanted to highlight People there are always friendly. I wanted to highlight the exceptional service I received from the General Sales Manager at this location! My wife People there are always friendly. I wanted to highlight the exceptional service I received from the General Sales Manager at this location! My wife had taken her Kia Sorento for an oil change and she forgot to pick it up before the service department was closed. Mr. Matt "Rock" went above and beyond by making phone calls to get the clear to release the car to my wife THEN he went to get the car from the lot in the pouring rain. Thank you Matt! More
Good, fast, and efficient It was very simple to schedule a service visit...procedure took less than the hour I was warned it would take. Mr. Frederick was very friendly and pro It was very simple to schedule a service visit...procedure took less than the hour I was warned it would take. Mr. Frederick was very friendly and professional. More
Camille was awesome! She was very thorough from start to finish. She didn’t try to sell me more services with I greatly appreciated. The video text of the problem was cherry on top of this great service. Th finish. She didn’t try to sell me more services with I greatly appreciated. The video text of the problem was cherry on top of this great service. Thank you!! More
had oil change new brakes Mark was very good to work with. help me save some $$ on work done He was very thorough from start to finish. Courtesy shuttle was great too Mark was very good to work with. help me save some $$ on work done He was very thorough from start to finish. Courtesy shuttle was great too More
Wonderful service department they really took care of me. They washed my car and vacuum it. Diana met me instantly and made sure I had a ride to work. They washed my car and vacuum it. Diana met me instantly and made sure I had a ride to work. More
Jim Ellis KIA Working with Jim Ellis KIA and the KIA Corporation to get my problems resolved wasn't as bad as I thought! First class customer service. Working with Jim Ellis KIA and the KIA Corporation to get my problems resolved wasn't as bad as I thought! First class customer service. More
Very Pleased! Very pleased getting in for an impromptu, yet overdue service visit; Cford got me scheduled within 30 mins of arriving. Thank you for the prompt servi Very pleased getting in for an impromptu, yet overdue service visit; Cford got me scheduled within 30 mins of arriving. Thank you for the prompt service within your location by everyone! More