Jim Ellis Kia of Kennesaw - Service Center
Kennesaw, GA
4,209 Reviews of Jim Ellis Kia of Kennesaw - Service Center
Have had a great service yesterday and pleased with the friendly people and the facilities clean and discreet. Looking forward to having many more services done friendly people and the facilities clean and discreet. Looking forward to having many more services done More
Excellent Service Once again, Diana Bell took good care of our car. She has always done right by us. We will always use Diana Bell for service. Once again, Diana Bell took good care of our car. She has always done right by us. We will always use Diana Bell for service. More
Everyone was helpful and kind Really enjoyed working with Lavar. Felt like he was looking out for me. I wouldn't hesitate to go back to this dealership for service. Really enjoyed working with Lavar. Felt like he was looking out for me. I wouldn't hesitate to go back to this dealership for service. More
Needed engine replacement under recall warranty. Mark was our service rep. He was terrific! Very kind, helpful, and provided great communication. I’ve dealt with Mark a couple times since. Excellent service. our service rep. He was terrific! Very kind, helpful, and provided great communication. I’ve dealt with Mark a couple times since. Excellent service. Even provided shuttle over to nearby Chick-Fil-A while other work being done on car. I’m VERY impressed with the service department. More
Best place for service and their customer service is out of this world would recommend it to anyone. Miss Williams always took care of me when ever I’m there she is a sweetheart of this world would recommend it to anyone. Miss Williams always took care of me when ever I’m there she is a sweetheart More
Great customer satisfaction and met all of my expectations. Would and will recommend to all friends and family. Thank you for the phenomenal service provided expectations. Would and will recommend to all friends and family. Thank you for the phenomenal service provided More
Excellent Service Great experience with Lavar during a warranty engine replacement. Excellent follow-up by Lavar and the Kia team and a very quick turnaround. Exceeded Great experience with Lavar during a warranty engine replacement. Excellent follow-up by Lavar and the Kia team and a very quick turnaround. Exceeded our expectations... More
People there are always friendly.I wanted to highlight People there are always friendly. I wanted to highlight the exceptional service I received from the General Sales Manager at this location! My wife People there are always friendly. I wanted to highlight the exceptional service I received from the General Sales Manager at this location! My wife had taken her Kia Sorento for an oil change and she forgot to pick it up before the service department was closed. Mr. Matt "Rock" went above and beyond by making phone calls to get the clear to release the car to my wife THEN he went to get the car from the lot in the pouring rain. Thank you Matt! More
Good, fast, and efficient It was very simple to schedule a service visit...procedure took less than the hour I was warned it would take. Mr. Frederick was very friendly and pro It was very simple to schedule a service visit...procedure took less than the hour I was warned it would take. Mr. Frederick was very friendly and professional. More
Camille was awesome! She was very thorough from start to finish. She didn’t try to sell me more services with I greatly appreciated. The video text of the problem was cherry on top of this great service. Th finish. She didn’t try to sell me more services with I greatly appreciated. The video text of the problem was cherry on top of this great service. Thank you!! More