Jim Ellis Volkswagen of Kennesaw

Polite and professional Service The Service team was polite and professional. The Service team was attentive upon arrival and offered options in regards to my service that met my nee The Service team was polite and professional. The Service team was attentive upon arrival and offered options in regards to my service that met my needs in regards time availability. I only wish my Health Care Coverage provider was this helpful during appointments. LOL More

Best service ever I've ever had in purchasing a car I pulled up into the parking lot seen Mr. Jack Jackson. I was very direct on what i was looking for in a car even in what i want as far as financing a I pulled up into the parking lot seen Mr. Jack Jackson. I was very direct on what i was looking for in a car even in what i want as far as financing and i was end between handing business elsewhere, i told him that i would be back witin an hour in returning he was on point with what needed in what i requested (i was very pleased)by this time i new i was going to purchase my car he was a great and caring salesman and he knew just what i was asking for without wasting my time and his i didn't need a big sales pitch just give me what it asked for and answered every question/explained to me on my buying the vehicle (loved it) i am a very hard person to please and in saying that I AM VERY PLEASED. Thank you Mr. Jack Jackson when i tell my fam/friends about this who knows me and my crazy ways they were surprised know they want to come and buy with him per my referring them my Dad/ a Co-wker and a friend look out for them Mr. Jack Jackson. Time is money and money is time. Thank you to the moon. (A VERY HARD TO PLEASE DON'T WASTE MY TIME CUSTOMER A VERY HAPPY HAPPY HAPPY ME)😄😄😄😄😄😄😄😄😄😄😄😄 More

Best service ever I've ever had in purchasing a car I pulled up into the parking lot seen Mr. Jack Jackson. I was very direct on what i was looking for in a car even in what i want as far as financing a I pulled up into the parking lot seen Mr. Jack Jackson. I was very direct on what i was looking for in a car even in what i want as far as financing and i was end between handing business elsewhere, i told him that i would be back witin an hour in returning he was on point with what needed in what i requested (i was very pleased)by this time i new i was going to purchase my car he was a great and caring salesman and he knew just what i was asking for without wasting my time and his i didn't need a big sales pitch just give me what it asked for and answered every question/explained to me on my buying the vehicle (loved it) i am a very hard person to please and in saying that I AM VERY PLEASED. Thank you Mr. Jack Jackson when i tell my fam/friends about this who knows me and my crazy ways they were surprised know they want to come and buy with him per my referring them my Dad/ a Co-wker and a friend look out for them Mr. Jack Jackson. Time is money and money is time. Thank you to the moon. (A VERY HARD TO PLEASE DON'T WASTE MY TIME CUSTOMER A VERY HAPPY HAPPY HAPPY ME)😄😄😄😄😄😄😄😄😄😄😄😄 More

Excellent service Everyone that has helped me in Jim Ellis Volkswagen's Service Department has been courteous and knowledgeable. I have brought my car in for routine m Everyone that has helped me in Jim Ellis Volkswagen's Service Department has been courteous and knowledgeable. I have brought my car in for routine maintenance several times and never had a bad experience. More

Amazing Everyone was nice and helpful I had a great experience sales person help set my phone to my new car and made sure I knew how to work all the fetchers Everyone was nice and helpful I had a great experience sales person help set my phone to my new car and made sure I knew how to work all the fetchers More

Inspection Very professional, courteous and quick with time in getting car serviced... I would recommend to anyone getting there car done and etc. Thank you all Very professional, courteous and quick with time in getting car serviced... I would recommend to anyone getting there car done and etc. Thank you all Volkswagen team. More

First service with new Tiguan. The service advisors and staff are excellent and went way out of their way for us. I am typically not a fan of getting my car serviced at the dealersh The service advisors and staff are excellent and went way out of their way for us. I am typically not a fan of getting my car serviced at the dealership but these guys changed my mind. More

Best Salesman Ever Worked with Clayton at VW of Kennesaw and he was professional, knew how to narrow down the vehicle and features we wanted, and was able to get us thro Worked with Clayton at VW of Kennesaw and he was professional, knew how to narrow down the vehicle and features we wanted, and was able to get us through the financing as fast as possible. Smoothest and easiest time I have ever had buying a car. highly suggest Jim Ellis VW in Kennesaw and Clayton for your next purchase. More

Best Car Buying Experience so Far Sales staff is very professional. They let you explore the vehicles and answer all questions you have accurately and objectively without trying to con Sales staff is very professional. They let you explore the vehicles and answer all questions you have accurately and objectively without trying to convince you one way or another. Luke Bialas is the man. I told him this before we left, but if all car salesmen were like him, there would be a lot less people who loath the car buying process. Couldn’t be happier with my deal and feel very comfortable giving them my business. They definitely earned it. More

Oil change and tire rotation The overall experience at the Jim Ellis Service Center was very good. The Staff was professional and the time to perform the service was reasonable. The overall experience at the Jim Ellis Service Center was very good. The Staff was professional and the time to perform the service was reasonable. The only reason why I didn't give 5 stars was that the service tech had spilled some oil on the engine during the oil change and forgot to clean it up. So the spilled oil started burning and smelled bad for several days. More