Jim Ellis Volkswagen of Kennesaw

VW Ellis Overall a good experience. Everyone was helpful. Zach was great and very helpful. It was nice not having to have him go back to a manager all the time Overall a good experience. Everyone was helpful. Zach was great and very helpful. It was nice not having to have him go back to a manager all the time and he just took care of everything himself. I am still owed a check for my trade in, ($9800) and a key and hope they arrive soon. More

To the point and honest Bought an old VW Beetle (2001) from a little lot and the check engine light kept coming on. We would call and let the sales lot know what was happeni Bought an old VW Beetle (2001) from a little lot and the check engine light kept coming on. We would call and let the sales lot know what was happening, which we did have to drive and babe it towed and hour away for lot dealer to try and fix the problem. So after the third time, we decided to take it up to JIM Ellis Volkswagen/Kennesaw and spoke with service Advisor Steve and he explained what we need to have done. He was very honest and to the point, which I appreciate, from a service department. After a couple days, waiting on parts to come in, my daughter and I picked up her car and man what a difference in the ride. THANKS JIM ELLIS VOLKSWAGEN/KENNESAW Great Service, Great People and No Bull....! More

Recall Jim Ellis completed an airbag recall on my CC, they were quick and very pleaseant to work with. The service center was comfortable and accommodating w Jim Ellis completed an airbag recall on my CC, they were quick and very pleaseant to work with. The service center was comfortable and accommodating while I waited. More

Always a Pleasure Everyone I dealt with from start to finish took great care of me and my Passat! The alignment was checked, the problem diagnosed and then fixed. It to Everyone I dealt with from start to finish took great care of me and my Passat! The alignment was checked, the problem diagnosed and then fixed. It took less time than predicted and that included vacuuming and washing my car! I drove away, as always, a happy customer! More

exselent nit sure nAme i think bil or wili exselent servic wi like come good servic and frendli people doing good jobs super recomended place fast nit sure nAme i think bil or wili exselent servic wi like come good servic and frendli people doing good jobs super recomended place fast More

service excellent repair time from drop off till pick up, all employees were very friendly. every thing was explained before work was done . great costumer excellent repair time from drop off till pick up, all employees were very friendly. every thing was explained before work was done . great costumer lounge . More

Great no pressure car salesman - Gem Baydemir Contacted several other dealers and spoke with several salesman. Gem Baydemir was very helpful, direct, and did not pressure. Excellent experience! Ot Contacted several other dealers and spoke with several salesman. Gem Baydemir was very helpful, direct, and did not pressure. Excellent experience! Other contacts at Jim Ellis were helpful also. More

New 2019 Atlas owner The level of service and quality surpassed my expectations! I’m officially a part of the VW family for life. Keenan went above and beyond to deliver e The level of service and quality surpassed my expectations! I’m officially a part of the VW family for life. Keenan went above and beyond to deliver everything I wanted in my new Atlas. In fact, everyone there was friendly and welcoming. I see myself returning often and taking advantage of the work spaces and coffee while my vehicle is serviced. Thank you, Keenan and Jim Ellis! More

Awesome! Tate took care of me and my car! His estimated time of finishing was right on point and there was no pressure for repairs. Will definitely be back. Tate took care of me and my car! His estimated time of finishing was right on point and there was no pressure for repairs. Will definitely be back. More

Great service From the minute I walked in until I left everyone was very polite and friendly. Everyone discussed with me what they were doing before hand. When serv From the minute I walked in until I left everyone was very polite and friendly. Everyone discussed with me what they were doing before hand. When service was finished, I was shown what was done. Great group of people. More