Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Jim Ellis Volkswagen of Kennesaw
Kennesaw, GA
2,829 Reviews
Since 2013, Jim Ellis Volkswagen of Kennesaw has been serving drivers in the metro Atlanta area with a commitment to customer satisfaction and service excellence. As part of the Jim Ellis Automotive Group — which includes 21 dealerships, 17 brands, a collision center and a stand-alone service center — the dealership has earned numerous accolades, including being named a Dealer of the Year and Consumer Satisfaction Award winner for 2025 by Cars.com. Visit Jim Ellis Volkswagen of Kennesaw at 950 Barrett Parkway, Kennesaw, GA 30144, or online at JimEllisVolkswagenKennesaw.com.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,829 reviews
February 06, 2019
Great service Scheduled fast appointment. There customer service is best of any dealership I have been to. Very fast turnaround on service and honest which is a r Scheduled fast appointment. There customer service is best of any dealership I have been to. Very fast turnaround on service and honest which is a rare thing today. Great job More
by Madison1
Verified CustomerEmployees Worked With
DeMarkus Tate
February 06, 2019
Jim Ellis VW Kennesaw were awesome!! I definitely give Jim Ellis VW Kennesaw a 5 star review and would recommend them to anyone interested in a VW. It was by far the best car buying exp I definitely give Jim Ellis VW Kennesaw a 5 star review and would recommend them to anyone interested in a VW. It was by far the best car buying experience I have ever had -- they were friendly, honest and trust worthy. We negotiated a deal and they kept their word, and made the car buying process easy. I have bought many cars before, but this was definitely by far my best car buying experience. I would highly recommend them. More
by Snydes
February 06, 2019
Family feeling It was like being around family. Took care of us from the start to the end. We will be coming back. Telling our friends family It was like being around family. Took care of us from the start to the end. We will be coming back. Telling our friends family More
by edmonds40
Employees Worked With
Alex Tsankov, Kevin Chung
February 06, 2019
Great experience . Frank & Larry did everything possible to get us into the car we wanted. We really appreciate the great customer service we received. Matt Rock wa . Frank & Larry did everything possible to get us into the car we wanted. We really appreciate the great customer service we received. Matt Rock was very clear in his explanations and personable. Awesome team! More
by coachtommyjones
Employees Worked With
Matt Rock, Larry Fitzpatrick , Frank Dickenson
February 06, 2019
Tire Rotation I went some place else for oil change and was told the bolt was overtighned and could not perform tire rotation. Jim Ellis rotated the tires and also I went some place else for oil change and was told the bolt was overtighned and could not perform tire rotation. Jim Ellis rotated the tires and also there was not any issues with bolt and tires were rotated and exterior car was washed and I was Amazed how clean exterior was. Next oil change I will be going to Jim Ellis More
by JOHNTOSSO884
Employees Worked With
February 06, 2019
Great experience, staff are very knowledgeable of the cars I came in for my 20,000 mile service. I also mentioned that I noticed water sloshing around in the rear gate a few months ago (after a night of heavy I came in for my 20,000 mile service. I also mentioned that I noticed water sloshing around in the rear gate a few months ago (after a night of heavy rain). The technicians took the panels off the gate to check for water damage, which thankfully there was none. Everything was covered under the warranty. Arianna was the service employee who was helping me out. She is very knowledgeable of the cars and which parts tend to go wrong. She was also able to thoroughly explain what was checked/cleaned in the rear gate. More
by MARSEL1993
Employees Worked With
Arianna Durham
February 06, 2019
Great Job Amazing job was very nice would come back. Made sure he disscused all details of the service. Very friendly as well. Very helpful on what I needed to Amazing job was very nice would come back. Made sure he disscused all details of the service. Very friendly as well. Very helpful on what I needed to do More
by LOREALHENDERSON
Employees Worked With
DeMarkus Tate
February 06, 2019
Adam will be missed Adam did a wonderful job explaining to me what was going on with my car. He also helped me get better deals with my insurance company. I had a wonderf Adam did a wonderful job explaining to me what was going on with my car. He also helped me get better deals with my insurance company. I had a wonderful time talking to him on his last day at work. More
by RACHELBEXPRESS
Employees Worked With
Adam Araujo
February 05, 2019
Impressive,Professional Team First rate experience all the way! Luke was knowledgeable and helpful in every way!! I couldn’t be happier! This Beetle is the cutest car on the plane First rate experience all the way! Luke was knowledgeable and helpful in every way!! I couldn’t be happier! This Beetle is the cutest car on the planet! More
by Redbug
Employees Worked With
Curtis, Oleg Robu, Luke Bialas
February 05, 2019
“They walk on water” I’m absolutely satisfied with every service provided to me during the process of finding and purchasing my new VW! Pleased with my purchase price, eve I’m absolutely satisfied with every service provided to me during the process of finding and purchasing my new VW! Pleased with my purchase price, even more satisfied that they worked with my budget and suggested helpful packages I know I’ll be glad I purchased later on down the road. Everyone was super helpful and pleasant to speak with! More
by adigulla
Employees Worked With
Alex Tsankov, Larry Fitzpatrick
