Jim Keras Chevrolet

The service experience did not meet my expectations. I spent $1400 for analysis and repair "IF" I deemed the value of the repairs were worth keeping the vehicle. They found the easy expensive issues to I spent $1400 for analysis and repair "IF" I deemed the value of the repairs were worth keeping the vehicle. They found the easy expensive issues to repair. Apparently, they did not drive the vehicle or catch a transmission issue that surfaced after the repairs. The vehicle has been sitting in my driveway unable to go into reverse since driving home from your shop. I called and left a message for the service coordinator and now 3-weeks later, still no response. Unfortunately, I have been traveling for work and haven't had the opportunity to shake the peaches off this service department's tree for this unwarranted experience. More

I love the service team at Jim Keras @ Covington Pike. They are the best and very friendly. This is my favorite Chevrolet Service location. They are the best and very friendly. This is my favorite Chevrolet Service location. More

I like dealing with this dealership for my maintenance. They have always been quick and efficient. They have always been quick and efficient. More

Great dealership to deal with always quick in and out knowledgeable people who can help help knowledgeable people who can help help More

Not helpful every untrusted dealer they are very uninformed about what they are selling. Lie about paper work will Not Be Back uninformed about what they are selling. Lie about paper work will Not Be Back More

Great customer service and service every time. Always a joy; they go above and beyond every time. joy; they go above and beyond every time. More

Great service agent, good work, fast service, and what more is there to say? Hooray more is there to say? Hooray More

Great service, service advisor Lanie Nuckolls always has a smile and delivered prompt service. Had everything checked that I requested and called me as soon as service was completed. a smile and delivered prompt service. Had everything checked that I requested and called me as soon as service was completed. More

My experience was great especially since this was the first vehicle I have purchased new. Even though it was during the Covid Restrictions everyone was friendly and very professional throughout the trans first vehicle I have purchased new. Even though it was during the Covid Restrictions everyone was friendly and very professional throughout the transaction. I’ve been a Ford man my entire life but could not pass on the look of the Trail Boss. More

Service person was very attentive to see that my visit was very pleasant and made recommendations that actually saved me some at this service interval. I have always been pleased with the service I have was very pleasant and made recommendations that actually saved me some at this service interval. I have always been pleased with the service I have received at Keras. More