Jim Keras Subaru

We purchased a Subaru Outback. Went back for a service/oil change. I left the car for the day. When I returned that afternoon the oil and service had not been completed. I asked them what was taki service/oil change. I left the car for the day. When I returned that afternoon the oil and service had not been completed. I asked them what was taking so long and the customer service agent danced around the subject. I turned around and they were driving my car on to the oil rack. Jim Keras should lose the Subaru end of the Dealership. They are unprofesional and the only Subaru dealership in Memphis. Stay away from these people. More

lots of add on charges not requested or explained(customer service fee $169, processing $369, and 3 local taxes and we live in AL) No warrenty although they did fix an oil leak 300miles dri explained(customer service fee $169, processing $369, and 3 local taxes and we live in AL) No warrenty although they did fix an oil leak 300miles driven. Anti lock brake problem,"we will call you back _still waiting. Good price, friendly people,slick business office More