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Jim Riehl's Friendly Ford
Charlevoix, MI
86 Reviews
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Latest Reviews
October 20, 2025
The Service Department has great Mechanics and assessing
the problem and provides quotes based on different scenarios.
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by Phyllis and Rich Keating
Verified Customer
Verified Customer
Employees Worked With
Jason and Jody
October 19, 2025
Super pleased.
Best place for tires and service. Fast, reliable, plus they provided a ride home after drop off. Jessica, service rep A+.
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by GEBENHOEH
Verified Customer
Verified Customer
Employees Worked With
Jessica Potter
October 19, 2025
They did a good job on fixing my car.
Took a little longer to get my car back then what was said, only because i had more problems with it then what i thought.
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by chxbaby28
Verified Customer
Verified Customer
Employees Worked With
Megan in service department
Dealership Inventory (92 Vehicles)
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